Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you to compare delivery times and published rates for sending UPS shipments to destinations around the world.
Using the tracking number automatically assigned to your shipment, visit your country or territory's UPS homepage and enter the number in the track window.You can enter multiple tracking numbers if needed. You'll be able to see the shipping date, the current location of the package and the estimated arrival date, as well as verify the arrival of your shipment. If you're using Quantum View Manage®, WorldShip®, UPS CampusShip® or My Choice®, you can set preferences to receive e-mail or text notifications.
UPS offers time-definite and day-definite delivery for your domestic, international, or freight shipping. Find the service that best suits your needs by visiting our online service guide.
Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you compare delivery times and published rates for sending UPS shipments to destinations around the world.Go to the Getting Started Page
You can quickly print your labels and receipts after submitting your shipment information or reprint from shipping history.
Logged-in customers can order free envelopes, boxes, tubes, forms, and labels and charge the supplies to a payment account or other payment method.
Check out your available options, choose what you need, and add the desired quantity to your order. Once you’ve submitted the order, you can add any of your items to a Quick List of frequently used supplies for easier reordering.Order Supplies
You can help make sure that your package arrives safely and on time with these packaging guidelines and procedures developed from UPS research.
To calculate the delivery time for any shipment going anywhere served by UPS, go to Calculate Time and Cost, located on the main Shipping menu. Follow the directions, noting the required fields labeled with this symbol ★.
The service that the sender chose for your package is a service in which UPS moves your package to the destination area and then gives the package to the US Post Office for final delivery to your location. Please note that once UPS has handed over your package to the US Post Office, there are no further updates that we can provide on the status of your package, nor can we make any changes to the delivery address. If you need to change the address of the package or want to upgrade to a different service, you will need to contact the sender of the package.
When you create a shipment, you can assign it a reference name or number that aligns with your customers' or your business systems. This reference can contain letters and/or numbers, and can be a Purchase Order (PO) number, a customer’s job number, a Bill of Lading number, or even a group of words that identifies the shipment. To use this reference to track your shipment, go to the main Tracking page and select Track by Reference. Input your reference in the Shipment Reference field, indicate whether your shipment is package or freight, and select your shipping dates. Then select the Track button.
If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. This message does not mean that your shipment is behind schedule or stopped moving; it simply means that the tracking label might not be scanned for a while. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while.
Your package is still within the UPS network and, unless otherwise noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries.
If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. This message does not mean that your shipment is behind schedule or stopped moving; it simply means that the tracking label might not be scanned for a while. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while.Go to the Tracking Support Page
Many shippers distribute tracking numbers to their customers prior to the electronic information being sent to UPS. Once the sender transmits their daily electronic information to UPS, you will be able to track your package. Some shippers do this as late as the next working day. Please continue to track your package here:
If the tracking number still shows as invalid after one working day, please contact the sender to verify that the item has been shipped. Until UPS shows an origin scan on your package on ups.com, we do not have any information on your package.
Origin Scan: UPS has your package and it is being processed for delivery.
Departure Scan: Your package has left this facility and will not be handled again until you see a 'destination scan'. Depending on various factors, such as how far your package is travelling and if it is in transit over a weekend, it could be several days until your package is handled again.
Out for delivery: Your package is loaded on the vehicle and will be delivered today. Residential packages could be delivered as late as 8 p.m. If you want to get a smaller window of delivery, you need to sign up for UPS My Choice®
Exception: Your package was impacted by an unforeseen event. UPS is currently working to resolve the issue and will update the tracking information when the exception is resolved. UPS.com will continue to show the most up-to-date information while the issue is being resolved.
Enter your tracking number into the Tracking tool to see what day your package is due to arrive. Our drivers typically deliver between 9:00 a.m. and 7:00 p.m. Choose Request Status Updates from Tracking to receive email or text notifications.
The driver will leave you a InfoNotice®, including details where to find your package. You can also contact to your local Call Center for more information.
If ups.com Tracking shows that you have an "exception", it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement information is captured each time we scan your tracking label in the UPS delivery system. There may be several days between scans if the package is going cross-country or moving between countries.Go to the Receiving Your Shipment Support Page
Your team will need to get a UPS Shipping account in order to be invoiced. You'll specify the type of shipping you do when applying for the account. Once you receive your new account number, enroll in the UPS Billing Center, making sure to choose "Freight" in the enrollment window. You can also use UPS CampusShip® or Quantum View Manage® in conjunction with Billing, to further integrate end-to-end services for your freight shipments.
When you register on ups.com, you'll be able to store your address book online, print labels and request tracking notifications. Depending on how much you ship and the level of support you need, you have the option to add functionality by signing up for a UPS Account, which will enable billing. Be sure to add your accounts to your ups.com Profile and customise your dashboard with widgets that provide quick access to shipping, tracking and billing capabilities.Go to the Billing and Payment Support Page
First, download the UPS Developer Kit - Frequently Asked Questions, which offers problems and solutions, organized by API and category. You can also discuss with other integrators in the UPS Developer Kit Community. If problems persist, Email UPS your question.Developer APIs Knowledge BaseOpen the link in a new windowUPS Developer Kit CommunityOpen the link in a new windowSupport
Select the End of Day button on the Home tab. The End of Day Processing window will prompt, "Are you ready to close today's shipping and send shipment information to UPS?" Select Yes to electronically send your shipment information to UPS and to print the End of Day reports.
Give your UPS driver the Pickup Summary Barcode Report and High Value Report (if printed) to take with the shipments. Keep the Daily Shipment Detail Report for your records (if you selected to print this report on the Shipment Detail Report Setup tab of the System Preferences Editor window).Go to the Technology Support Page
Enter up to 25 tracking or UPS InfoNotice® numbers and quickly find out the latest delivery status for each shipment.