For those times, there's UPS Express Critical®, our fastest service for urgent, time-sensitive, emergency or high-value goods, when speed, care and security really matter. We still can't get it there yesterday. But we never stop trying.
We can provide direct shipment routing via an automated route optimization program, bypassing hub and gateway locations so your shipment reaches its final destination as fast as humanly possible. You get real-time shipment status tracking updates and special service options. These include door-to-door, airport-to-airport, hold-for-pickup and point-to-point delivery. If your shipment requires even more specialized handling, we offer hand carry/on-board courier services.
With a network of exclusive-use equipment, ranging from vans and straight trucks to tractor-trailers, we can be ready to go within minutes of your initial call. We have access to one of the widest vehicle inventories in the industry, each equipped with in-transit tracking and communication systems. If you have special handling requirements (ex. hazardous materials) we’ll utilize equipment, like lift-gates, air-ride, flatbed or temperature-controlled vehicles to get the job done fast and accurately.
When commercial airlines can't meet your most time-critical needs, let us provide air charter services. Our worldwide air-charter network gives you access to aircraft of almost any type or size, including UPS aircraft. Shipment processing is quick and easy, including shipments that require special handling, and there are almost no size or weight restrictions. Our advanced flight software gives you real-time shipment status updates, and you get end-to-end tracking and reporting. Not to mention the confidence that your shipment is in really good hands. And while others can charter you a plane, we’ll also have surface transportation waiting when the aircraft arrives to expedite delivery to your consignee.
For critically urgent deliveries, staying on schedule matters most. With UPS Express Critical® Hand Carry, on time is our top priority. And, we’ll provide a courier to maintain physical possession—whenever possible—of your package throughout the delivery journey. These hand-carry services provides a dedicated courier within the U.S., as well as many international locations. And in many cases, this is the fastest international service available because of minimal check-in and transfer times. Set up service on an inbound or outbound basis, domestic or international and even offshore-to-offshore locations. When it matters most, we literally become one with your package.
Sometimes shipments are so important, they require additional security to ensure safe arrival. Our staff can create a flexible solution to meet the needs of virtually any size shipment.
Regardless of what you’re moving, count on us for 24/7/365 customer service, constant monitoring and updates, online visibility, minimal touch-points, standardized security procedures and contingency plans for your unique situation.
Got a critical international shipment? Our international next-flight-out air service, exclusive charters and extensive coverage can get it there. We provide time-critical shipping to numerous industries, including airline aircraft-on-ground (AOG), automotive and electronics. You get access to a wide inventory of trucks, aircraft and flight schedules, with almost no shipment size or weight limitations. Plus, expedited customs clearance and surface delivery at your designated destination. Our multilingual specialists can provide an immediate response to help you assess urgent situations and put together a plan to handle it. That should keep help the competition on its heels.