Contact Us

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Changes to De Minimis May Impact Charges

Effective August 29th, de-minimis will be eliminated for all shipments importing into the United States (US) regardless of origin or value. All shipments will require entry to Customs Border Protection (CBP) and may result in duty, tax and brokerage fees owing. Get the latest tariff and de minimis updates.

Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

Explore Shipping Solutions

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Contact Information

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  • Local UPS Address PARCEL EXPRESS
    Authorized Service Contractor for UPS
    Expedicoes Internacionais Lda, an OREY Group affiliate
    Edifício Presidente Business Center, No:7
    Largo 17 de Setembro, Luanda, Angola
  • Telephone Tel.: +244 927 686 124
    Tel.: +244 927 686 126
    Tel.: +244 941 927 751
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