The care and handling we give to each of your shipments is also given to Customer Service. We have trained Air Cargo Customer Service Representatives ready to book your cargo shipments and serve your needs. Just call UPS at 800.535.2345 to book space on our aircraft.

The service center can provide information on rates, shipment forwarding and logistical support, as well as delivery information regarding the ultimate destination city. Our centralized booking service offers direct routings, plus alternative and bypass flights.

Service Center Hours
spaceMonday: 12:00 A.M. to 4:00 A.M. and 7 A.M. to Midnight EST
spaceTuesday - Friday: All hours
spaceSaturday: 12:00 A.M. to 4:30 P.M. and 6:30 P.M. to Midnight EST
spaceSunday: 12:00 A.M. to 3:00 A.M., 7:00 A.M. to 4:30 P.M., and 8:00 P.M. to Midnight EST

Tracking is available online or by calling a customer service representative. We are able to provide status reports in route, to pinpoint the exact location of your shipment or time of shipment delivery.

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