Contact UPS

Please log in to manage your shipments and request additional services, or try using our Virtual Assistant to answer any questions you may have.

1-800-742-5877 (1-800-PICK-UPS^®)
For international shipping, call 1-800-782-7892

For technical support, call 1-877-289-6418

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Ask Our Virtual Assistant a Question

TTY/TDD Access for Hearing Impaired: 1-800-833-0056

UPS Billing Support

For domestic billing support, please call: 1-800-811-1648.

For import billing support, please call: 1-866-493-7140.

Freight

For heavyweight shipments more than 150 lbs or palletized freight:

Less than truckload (more than 150 lbs): 800-333-7400
Truckload (more than 12,000 lbs): 888-682-4652
Air Freight (more than 150 lbs): 800-443-6379
Ocean Freight: 800-350-8440

Email

We'll respond to your request as quickly as possible.

Email UPS

International Contacts

Locate a UPS Office Worldwide.

International Customer Service Contacts

Answers to many questions can be found online.

How do I…

Track packages and freight?

Handle billing and payments?

Get started with UPS?

What do I do if…

My package does not appear to be moving?

My package is damaged?

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