UPS Worldwide Express
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Service Guide

UPS Worldwide Express is the ideal solution for your time-sensitive deliveries - documents or packages - to virtually anywhere in the world. For your critical international shipments, UPS offers guaranteed delivery in one or two days, depending on the destination.

For urgent shipments to Canada, UPS Letters are delivered by 10:30 a.m. the next business day to major metropolitan areas; packages are typically delivered by the end of the next business day.

For all other urgent international shipments, delivery is guaranteed by 10:30 a.m. the second business day for shipments to major business centers, including more than 716 cities across Europe and by end-of-day the second business day to most other destinations.

Overnight delivery of UPS Letters and documents is guaranteed from major U.S. metropolitan areas to the world's most important business centers when you call for an early pickup (includes Europe, Asia, Central and South America, and Mexico).

UPS Worldwide Express shipments to Canada, Germany and the United Kingdom are delivered on Saturday in major metropolitan areas (call 1-800-782-7892 for details). Additionally, Saturday delivery is also available to major metropolitan areas in the U.S. from key business centers around the world. Of course, UPS Worldwide Express Saturday Delivery is also available without charge to those countries where Saturday is considered a business day.

Non-Contract Services
UPS offers the industry's broadest portfolio of services, all of which are available to U.S. Government shippers. For more information, please contact the UPS Government Sales office at (202) 675-1710 or via email at government@ups.com

UPS Express CriticalSM Service
For those shipments that require the quickest possible deliveries, call UPS Express Critical. UPS Express Critical, our same-day, door-to-door delivery option, doesn't just put your urgent shipment on the next commercial flight, but the best one to meet your deadline.

UPS Express Critical monitors commercial airlines' on-time performance -flight by flight - in order to select the most reliable flight to meet your deadline. The service employs an online flight schedule optimizer that uses real-time flight data. Airlines' on-time performance is also considered. UPS Express Critical features a proactive "30/30" tracking system that checks every package 30 minutes after scheduled flight departure and 30 minutes before scheduled flight arrival in order to proactively notify you of any potential delay.

UPS Express Critical offers these service options: door to door, hold for pickup, retrieval, express freight, hand-carry, and chartered aircraft -- with no size or weight restrictions. UPS Express Critical is available 24 hours a day, 7 days a week (including holidays), guaranteed.