A shipment from any origin to any destination that requires additional handling due to its size or packaging is assessed an Additional Handling charge per package.
This charge applies to:
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Any article that is encased in an outside shipping container made of metal, wood, expanded polystyrene foam, or like materials.
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Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container.
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Any package for which the length exceeds 60 inches or the width exceeds 30 inches.
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Any package with an actual weight equal to or more than 70 pounds but less than or equal to 90 pounds and that does not have a Large Package Surcharge.
If WorldShip is in Shipment Entry processing mode and you select the Additional Handling shipment option check box, the Number of Packages box does not appear. WorldShip applies Additional Handling to all packages in the shipment.
Ground Freight option - A request initiated by the shipper to Ground Freight to call a customer as a condition necessary for delivery, or to make arrangements for customer pickup at a UPS Freight Service Center.
UPS accepts COD shipments for delivery to any destination. This option allows you to sell to customers without extending credit or requiring prepayment.
When you select this option and type the COD amount in the Amount box, the COD information prints on the label. The UPS driver scans the label and is alerted to collect payment upon delivery. Your customer pays the UPS driver for the cost of the package, and UPS sends this payment to you.
Notes:
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If you select the Cashier’s Check/Money Order Only check box, the UPS driver accepts only a cashier’s check, money order, official bank check, or similar instrument for the exact amount of the COD package as shown in the Amount box. If you do not select this check box, the UPS driver can also accept a business or personal check. UPS does not accept cash (currency) in any amount for a COD package.
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If you select the Add Shipping Charges To COD check box, the UPS driver collects the amount shown in the Amount box plus a shipping charge. The total amount to be collected appears in the package description under Options in the Shipment History window and on the package label and the Daily Shipment Detail Report.
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The amount added to the COD Amount is the charge for that package only, not the entire shipment.
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For Hundredweight shipments within the US, the rate that would have applied to the package if it were shipped as a single-piece shipment is added to the COD amount.
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An additional charge applies for each COD.
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For Ground Freight shipments, provide the amount, payment method, and payment type in the appropriate boxes.
A shipment option for international Import Control shipments. Select this shipment option if you want UPS to remove the Commercial Invoice from the Import Control shipment before final delivery of the package.
Note: This shipment option becomes active only after you select the Import Control check box.
Ground Freight option - A limited access location that requires a prearranged agreement with the consignor or consignee regarding the date and time (approximate) of delivery.
Air Freight option - UPS WorldShip displays instructions showing Customs clearance.
The total invoice amount (excluding discounts, freight, insurance, and other charges) for a US to Puerto Rico or Canada shipment. This amount is required by US Customs and must be equal to the Invoice line total of the shipment.
A dangerous good is a substance that is capable of posing an unreasonable risk to health, safety, or property when transported in commerce. UPS accepts packages containing dangerous goods on a contract-only basis.
All dangerous goods tendered to UPS for shipment must be classified, packaged, marked, and labeled in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials in effect at the time of shipment and all applicable government laws and regulations. The origin and destination of the shipment as well as the mode of transportation determine the valid regulation set.
You must set up to produce the appropriate dangerous goods documentation as follows:
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If you plan to export the dangerous goods data to a CSV-formatted file and then generate the dangerous goods documentation, use WorldShip or an external third party dangerous goods application for printing.
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If you plan to use an external third party dangerous goods application, the system must be configured through the 32-bit ODBC Administrator prior to using the dangerous goods option.
You must attach a UPS Shipping Paper for Dangerous Goods to each dangerous goods package. Also, you must give your UPS driver a UPS Shipper’s Certificate for Dangerous Goods (a manifest for all the dangerous goods picked up from a single address by a UPS vehicle). UPS cannot accept your package without these two pieces of documentation.
For more information regarding shipment preparation and materials accepted by UPS, refer to the UPS Guide for Shipping Ground and Air Dangerous Goods or call the UPS Hazardous Materials Support Center.
Air Freight option - The value of the package declared or insured by you for purposes of obtaining additional protection against loss or damage.
The value of the package declared by you for purposes of obtaining additional protection against loss or damage. If the payer directs you not to add declared value to a Freight Collect or Third Party shipment, you are not protected in the event of loss or damage. Select the Shipper Paid check box if you are going to pay the package option cost.
Provides confirmation of delivery for any package you designate. Confirmations are sent to you automatically after delivery is completed.
Notes:
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An additional charge is assessed for each confirmation.
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Select No Signature Required if your customer does not need to provide a signature upon receipt of your package. The confirmation includes the delivery date and either the name of the receiver or the package disposition.
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Select Signature Required if your customer must provide a signature upon receipt of your package. The confirmation includes the delivery date and customer's signature.
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Select Adult Signature Required if an adult customer must provide a signature upon receipt of your package. (The adult must be at least 21 years old.) The confirmation includes the delivery date and signature of the adult customer.
The total amount for this option appears on the Options tab.
Air Freight option - WorldShip displays instructions to schedule delivery of the shipment to the Ship To address.
Dry Ice used as a refrigerant for medical purposes that are non-hazardous does not require shipping papers or hazard (diamond) labels. This type of shipment must be marked "Dry Ice," and its medical purpose must be noted.
An option indicator and the charge print on the following: all labels, Daily Shipment Detail Report, Shipment Search Report, and Shipment Receipt for Dangerous Goods.
Notes:
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This option is available for all residential and commercial origins and destinations in the US 50 and Puerto Rico.
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This option is available for Small Package shipments only.
Air and Ground Freight option - Email Notify allows you to send an e-mail to your customer or a third party informing them of details associated with the shipment. You must also provide a failed e-mail address.
The following types of notifications are available for Ground Freight and the Shipment Notification and Delivery Notification are available for Air Freight:
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Ship Notification - an e-mail that alerts the recipient(s) that shipment information has been received by UPS.
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Exception Notification - an e-mail that alerts the recipient(s) of a rescheduled delivery date; you will receive one e-mail for each shipment with an exception.
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Delivery Notification - an e-mail that alerts the recipient(s) about the delivery of a shipment, including the date, time, and name of the recipient.
The Email Notify option allows you to specify the following:
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Five e-mail addresses to notify.
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A memo of up to 150 characters (Air Freight only).
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A failed e-mail address.
Ground Freight option - The Email BOL (Bill of Lading) and Labels option allows you to specify the following:
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Five e-mail addresses to notify.
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A subject line of up to 40 characters.
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A memo of up to 250 characters.
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A failed e-mail address.
A contract-only option that offers protection against loss or damage to parcels and other shipments for shippers with US and Puerto Rico origins. The following package insurance plans are available:
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Basic - protection against a broad class of losses resulting from the loss or damage of parcels. It is similar to Declared Value but with more flexible conditions and limitations. Examples are the face value of phone cards and gift certificates.
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Expanded - protection of items excluded under other insurance programs insuring against the loss or damage of various items, and where no other protection exists. Examples are coins, stamps, and certain collectibles.
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Time in Transit - protection for perishables and other time-sensitive shipments such as mortgage and title documents. It allows UPS shippers to insure and file claims against time-sensitive losses resulting from late delivery. Specific examples are coverage of perishable items from pharmaceutical companies, food distributors, and flower distributors; coverage of interest and late payment fees on mortgage checks; and coverage of substitution costs for airline tickets and travel documents.
Provides confirmation of all food items for human or animal consumption that are imported into or transiting through the United States. See US Import.
If your shipment includes food items to be imported into the United States, you must:
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Select this check box.
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Per the US Food and Drug Administration (FDA), provide a US FDA Food Imports Prior Notice Form in order for your shipment to clear US Customs.
Allows you to assess handling charges by increasing or decreasing one of the following:
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A flat rate per package.
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A flat rate per shipment.
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A percentage of the shipment cost.
Air and Ground Freight options - If you select HAZMAT/Dangerous Goods, the Emergency Contact Name and Emergency Telephone are required. You must have at least one commodity in the shipment marked as containing HAZMAT/Dangerous Goods. For Air Freight shipments only, you must also provide the Transportation Mode.
Air Freight option - WorldShip displays instructions to hold the shipment at the destination airport for pickup.
Ground Freight option - WorldShip displays instructions to contact UPS Freight Customer Service to schedule a delivery on a UPS Freight holiday.
Ground Freight option - WorldShip displays instructions to contact UPS Freight Customer Service to schedule a pickup on a UPS Freight holiday.
A shipment option to create international Import Control shipments without providing your account number to exporters.
The following Import Control shipment options are available:
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UPS Print Label - The shipper prints the label and the Import Control Receipt using UPS WorldShip and sends the label and receipt to the customer. The customer applies the label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet. The customer keeps the Import Control Receipt for tracking purposes and as proof of pick up by UPS. See Generate Import Control Receipts.
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UPS Electronic Label - UPS electronically notifies the customer via e-mail that a label and receipt are available. To print the label and receipt, the customer clicks the Web link in the e-mail, prints the label and receipt, applies the label to the package, and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet. The customer keeps the receipt for tracking purposes and as proof of pick up by UPS. See Generate Import Control Receipts.
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UPS Print & Mail Label - UPS prints the label and mails the label to the customer. The customer applies the label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
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1 UPS Pickup Attempt - The UPS driver makes one attempt to bring the package label to the pickup location and pick up the package. If the package cannot be picked up, the driver leaves the label at the pickup location, and the customer gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
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3 UPS Pickup Attempts - The UPS driver brings the package label to the pickup location and picks up the package. If the package cannot be picked up on the first attempt, the driver attempts to pick up the package on each of the next two business days. If after three attempts the package has not been picked up, the driver returns the label to UPS.
Notes:
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A per-package (not per-shipment) fee is assessed for a UPS Electronic Label, UPS Print & Mail Label, 1 UPS Pickup Attempt, or 3 UPS Pickup Attempts.
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You will be charged the shipping cost when the package is actually shipped.
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You must describe the contents of the package to be imported in the Merchandise Description for Package box, which appears on both the Service and Detail tabs. When you type or change a description in this box on one of these tabs, the box on the other tab displays the same description or change.
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A UPS Electronic Label shipment can consist of up to 100 packages.
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If you want UPS to remove the Commercial Invoice from the shipment before final delivery of the package, you must select the Commercial Invoice Removal shipment option.
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You can set shipper-specific Import Control preferences. See Import Control Tab in the Shipper Editor Window.
Ground Freight option - When requested, UPS Freight unloads shipments to areas that are not next to the trailer such as shopping malls or office buildings. An elevator must be available to provide service to floors above or below the trailer.
Ground Freight option - When requested, UPS Freight loads shipments from areas that are not next to the trailer such as shopping malls or office buildings. An elevator must be available to provide service to floors above or below the trailer.
If the international shipment contains biological substances (formerly known as diagnostic specimens), select the Int'l Special Commod. check box under Shipment Options and select the Biological Substance check box under ISC Types.
UPS does not accept Infectious substances in the small parcel environment. Biological substance, Category B, falling under 49 CFR (Code of Federal Regulation), does not require shipping papers and is acceptable in the UPS system domestically. The packaging and marking for these materials must meet the requirements set forth in 49 CFR or IATA (International Air Transport Association) Packing Instruction.
Note: The ISC Biological Substance option indicator and its details are allowed for import and export as an ISC Types option in shipment data.
Air Freight option - Provides lift gate service for pickup and/or delivery, if needed, to load and unload a shipment when loading/unloading docks are not available.
Lift Gate Service for Delivery
Ground Freight option - Provides lift gate service for delivery, if needed, to unload a shipment when unloading docks are unavailable.
Ground Freight option - Provides lift gate service for pickup, if needed, to load when loading docks are unavailable.
Provides notification before delivery to the contact you designate. Confirmations are phoned.
A contract-only shipment option for UPS Returns Exchange and UPS Returns Pack and Collect shipments. Select this shipment option if you want UPS to inform the consignee when the UPS driver will arrive to pick up the shipment. Notifications will include a delivery-time window if available.
Pre-alert Notifications can be sent by:
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Telephone - Select the Telephone check box and supply a telephone number in the box (defaults to Ship To/Pickup From telephone number).
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Text Message - Select the SMS (short message service) Mobile # check box and supply a mobile number in the box (no default).
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E-mail - Select the E-mail check box and supply the Recipient Address (defaults to consignee's e-mail address) and the Failed Address (defaults to shipper's e-mail address).
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Notification Language - Click the down arrow and select the language in which to send the notification (defaults to Ship To country's default language).
Note: This shipment option becomes active only after you select the UPS Returns Exchange or the UPS Returns Pack and Collect check box.
A contractual option designed for customers in the health care industry. This option allows UPS to monitor specific time- or temperature-sensitive packages and shipments for delays and to use reasonable efforts to communicate the status of the package to the customer.
When you apply this option to a package, appropriate indicators are set as follows:
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The option appears on the Options tab in the Shipment History window.
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An option indicator and the charge print on the following reports: Daily Shipment Detail Report, Shipment Search Report, and the Shipment Receipt for Dangerous Goods.
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An option indicator and the charge print on the UPS address label, package doc label, and shipment doc label.
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The Proactive Response option and its details are allowed for import and export as a package-level and shipment-level option in shipment data.
Notes:
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This option is available for all residential and commercial locations in designated UPS Proactive Response countries.
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This option is available for Small Package and Trade Direct Small Package shipments only.
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This option is not available for LTL/TL freight shipments.
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If the shipment includes temperature-sensitive items (such as medicines, laboratory specimens, etc.), use the Refrigeration shipment or package option. See Refrigeration in this help topic.
Allows you to send an e-mail to your customer or a third party to provide details associated with the shipment.
The following types of notifications are available:
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Label Creation - an e-mail alerts the recipient(s) that a label was created.
Tip: This check box appears only for Import Control shipments. -
In-Transit Notification - an e-mail alerts the recipient(s) that a shipment is in transit.
Tip: This check box appears only for Return Services and Import Control. -
Ship Notification - an e-mail alerts the recipient(s) that shipment information has been received by UPS.
Tip: The Ship check boxes do not appear for Return Services and Import Control shipments. -
Exception Notification - an e-mail that alerts the recipient(s) of a rescheduled delivery date; the recipients receive one e-mail for each package with an exception.
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Delivery Notification - an e-mail alerts the recipient(s) about the delivery of a shipment, including the date, time, and name of the recipient.
Notes:
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Specify up to five e-mail recipients. See Validate E-mail Addresses.
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Timesaver Tip: If you type an e-mail address on the Ship To tab, WorldShip automatically shows this address in the E-mail Address box for recipient 1 when you select this option.
A contractual option designed for customers in the health care industry. This option allows UPS to monitor temperature-sensitive packages and shipments and alerts UPS to refrigerate the package or shipment if it is delayed or left in the building overnight.
When you apply this option to a package or shipment, appropriate indicators are set as follows:
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The option appears on the Options tab in the Shipment History window.
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An option indicator and the charge print on the following reports: Daily Shipment Detail Report, Shipment Search Report, UPS Copy, Shipper's Copy, UPS Turn-In Copy, and UPS Manifest - Detail Section.
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An option indicator and the charge print on the UPS address label, package doc label, and shipment doc label.
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The Refrigeration option and its details are allowed for import and export as a package-level and shipment-level option in shipment data.
Notes:
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This option is available for all residential and commercial locations in designated UPS Proactive Response countries.
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This option is available for Small Package and Trade Direct Small Package shipments only.
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This option is not available for LTL/TL freight shipments.
Air and Ground Freight option - If you select the Residential check box on the Ship To tab in the Shipping window, the Residential Delivery check box is automatically selected on the Options tab. You can select or clear either check box, and WorldShip will select or clear the other check box.
Air and Ground Freight option - If you select the Residential check box on the Ship From tab in the Shipping window, the Residential Pickup check box is automatically selected on the Options tab. You can select or clear either check box, and WorldShip will automatically select or clear the other check box.
Replaces the Quantum View Notify package option when you select the Return Services shipment option. This package option allows you to send an e-mail to your customer or a third party informing them that a Return Services request has been processed. The return notification shows the following details for the package being returned:
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Tracking or reference number.
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Merchandise description.
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Scheduled pickup date or the text Next Business Day (if the 1 UPS Pickup Attempt or 3 UPS Pickup Attempts Return Services shipment option was requested).
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Ship From company or name.
Notes:
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If you clear the Return Services check box, the Return Notification package option is replaced by the Quantum View Notify package option.
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Specify up to five e-mail recipients.
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Provide an e-mail address. See Validate E-mail Addresses.
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E-mail Return Notifications are available for all Return Services packages.
A shipment option unique to Poland. This option requires the recipient of the shipment to return a signed invoice or document to you to demonstrate the intent to pay for the goods.
The following Return Services are available:
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UPS Print Return Label - The shipper prints the return label and the Return Service Customer Receipt using UPS WorldShip and includes the label and receipt with the outbound shipment. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of pick up by UPS. See Generate Return Service Customer Receipts.
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UPS Electronic Return Label - UPS electronically notifies the customer via e-mail that a return label and receipt are available. To print the label and receipt, the customer clicks the Web link in the e-mail, prints the return label and receipt, applies the label to the package, and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet. The customer keeps the receipt for tracking purposes and as proof of pick up by UPS. See Generate Return Service Customer Receipts.
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UPS Print & Mail Return Label - UPS prints the return label and mails the label to the customer. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
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1 UPS Pickup Attempt - The UPS driver makes one attempt to bring the package label to the pickup location and pick up the package. If the package cannot be picked up, the driver leaves the label at the pickup location, and the customer gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
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3 UPS Pickup Attempts - The UPS driver brings the package label to the pickup location and picks up the package. If the package cannot be picked up on the first attempt, the driver attempts to pick up the package on each of the next two business days. If after three attempts the package has not been picked up, the driver returns the label to UPS.
Notes:
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A per-package (not per-shipment) fee is assessed for a UPS Electronic Return Label, UPS Print & Mail Return Label, 1 UPS Pickup Attempt, or 3 UPS Pickup Attempts.
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You will be charged the return shipping cost when the package is actually shipped.
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You must describe the contents of the package to be returned in the Merchandise Description of Package box, which appears on both the Service and Detail tabs. When you type or change a description in this box on one of these tabs, the box on the other tab displays the same description or change.
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A UPS Electronic Return Label shipment can consist of up to 100 packages.
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If you select a UPS Print Return Label, you can print either an Invoice or an Address Only Invoice.
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You can set shipper-specific Return Services preferences. See Return Services Tab in the Shipper Editor Window.
A contract-only option that allows US 50 and Puerto Rico shippers and customers to drop off Return Services shipments at either the USPS, a UPS Customer Center, or an Authorized Shipping Outlet. This service is valid only with:
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US 50 to US 50 Ground service.
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US 50 to Puerto Rico Ground service.
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Puerto Rico to US 50 Ground service.
The Returns Flexible Access check box becomes available only after you select the Return Services check box and then select UPS Print Return Label, UPS Electronic Return Label, or UPS Print & Mail Return Label. The Returns Flexible Access check box remains inactive if you select one of the UPS Returns Plus (Call Tag) options.
After you select a valid Return Services option, the following Returns Flexible Access options become available:
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UPS Print Return Label - The shipper prints the return label and the Return Service Customer Receipt using UPS WorldShip and includes the label and receipt with the outbound shipment. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at the USPS, a UPS Customer Center, or an Authorized Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of pick up by UPS. See Generate Return Service Customer Receipts.
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UPS Electronic Return Label - UPS electronically notifies the customer via e-mail that a return label and receipt are available. To print the label and receipt, the customer clicks the Web link in the e-mail, prints the return label and receipt, applies the label to the package, and gives the package to a UPS driver or drops it off at the USPS, a UPS Customer Center, or an Authorized Shipping Outlet. The customer keeps the receipt for tracking purposes and as proof of pick up by UPS. See Generate Return Service Customer Receipts.
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UPS Print & Mail Return Label - UPS prints the return label and mails the label to the customer. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at the USPS, a UPS Customer Center, or an Authorized Shipping Outlet.
Notes:
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After enabling this service, WorldShip is in Label Certification mode, and you must print test labels and certify the labels with the UPS. See Print Test Labels for Returns Flexible Access Shipment Option Shipments.
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For information on processing a shipment with the Returns Flexible Access shipment option, see Process a Shipment with Returns Flexible Access Shipment Option.
Stretches your business week with optional Saturday delivery to send your time-critical shipment door-to-door. The guaranteed delivery times depend on the destination postal code.
Notes:
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Remember to put a Saturday Delivery routing label on each package to be delivered on Saturday.
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If you select this option on any day other than Friday (for example, you are preparing a package on Wednesday for Saturday delivery), a message asks you to confirm your choice. Click the OK button to confirm your choice.
Stretches your business week beyond the traditional Monday through Friday with optional Saturday pickup. This option is available for next day and two-day air packages from most locations in the US. These shipments receive the same guaranteed delivery times as shipments picked up on Friday.
Allows you to send an e-mail to your customer or a third party informing them of details associated with the shipment.
The following types of notifications are available:
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Ship Notification - an e-mail alerts the recipient(s) that shipment information has been received by UPS.
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Exception Notification - an e-mail alerts the recipient(s) of a rescheduled delivery date.
-
Delivery Notification - an e-mail alerts the recipient(s) about the delivery of a shipment, including the date, time, and name of the recipient.
Notes:
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Specify up to five e-mail recipients. See Validate E-mail Addresses.
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If you type an e-mail address on the Ship To tab, UPS WorldShip automatically shows this address in the E-mail Address box for recipient 1 when you select this option.
Authorizes UPS to release the package or letter on the first delivery attempt without receiving a signature. When you select this option, you accept liability for the loss of the package after delivery has been made as provided for in the UPS Tariff and the Terms and Conditions of Service in effect at the time of the shipment.
Notes:
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This option is available from US 50 and Puerto Rico origins to US 50 and Puerto Rico destinations.
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This option is not available with the following options: Return Services, Collect on Delivery (COD), Signature Required and Adult Signature Required options for Delivery Confirmation, or Declared Value greater than $999.00.
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No additional charge is applied for this option.
Sorting and Segregating at Destination
Ground Freight option - Provides Ground Freight sorting and segregating at the destination. You must enter the number of pieces.
Allows you to ship alcoholic beverages, biological substances, perishables, plants, seeds, special exception articles, and tobacco to and from approved origins and destinations. When you select this option, only those articles for which the active shipper is authorized appear.
WorldShip identifies the movement of these restricted articles on the package label.
Notes:
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Special Commodities is available only if you have a contract for this option.
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No additional charge is assessed for Special Commodities shipments.
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Use the Profile Editor to set defaults for the information required by this shipment option.
UPS Mail Innovations option - If you select this check box under Package Options on the Options tab, the USPS Delivery Confirmation number is generated and printed on the UPS Mail Innovations label.
Note: This check box does not appear if you do not have the Mailer ID and sequential numbers, the shipment is an international shipment, or the Package Type box shows Flats; the Package Options box will be empty. The Shipment Options box appears, but is always empty.
Use this shipment option to offset the carbon dioxide (or CO2) emissions and reduce the impact to the climate associated with the transportation of your shipment.
When you apply this option to a shipment, appropriate indicators are set as follows:
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The option appears on the Options tab in the Shipment History window.
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An option indicator prints on the following reports: Daily Shipment Detail Report, Shipment Search Report, and the Shipment Receipt.
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An option indicator prints on the UPS address label, package doc label, and shipment doc label.
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This option and its details are allowed for import and export as a shipment-level option in shipment data.
Notes:
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This option is available for Small Package shipments only.
-
This option is available for all residential and commercial locations.
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UPS charges a per-package flat fee for this option.
A contract-only option that requires the buyer to pay electronically for goods sold by the seller before the goods are delivered by UPS, as follows:
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A buyer and seller come to an agreement on the sale of a product or good.
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Using this option, the seller sends the following information to UPS (which in turn sends the information to UPS Capital): Buyer E-mail Address, Seller E-mail Address, Exchange Collect Amount, Currency, Buyer’s Percentage (of service fee), Description of Goods, and Additional Comments.
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UPS Capital e-mails a payment demand to the buyer. The payment demand e-mail notifies the buyer of the following:
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A UPS Exchange Collect shipment has been shipped by the seller.
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UPS Capital must receive the total amount (the UPS Exchange Collect amount plus the buyer's percentage of the service fee) in order to complete delivery to the buyer.
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The buyer sends the funds to UPS Capital.
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When payment is received, UPS Capital instructs UPS to release the shipment for delivery to the buyer.
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Once delivery is verified, UPS Capital deducts the seller's portion of the UPS Exchange Collect service fee from the total amount of the goods collected from the buyer and sends the remaining funds to the seller.
Note: The following options cannot be used in conjunction with this option: Collect on Delivery (COD), Delivery Confirmation, Dangerous Goods, and Return Services.
A contract-only shipment option that consists of an outbound shipment and a corresponding/matching return shipment. The steps are as follows:
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You do the following:
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Create a single-piece shipment and select the UPS Returns Exchange check box.
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Select the Pre-alert Notification check box as needed.
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Process the shipment.
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WorldShip does the following:
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Saves and displays the outbound shipment in the Shipment History window.
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Prints the labels and documents for the outbound shipment.
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Creates and displays a corresponding/matching return shipment in the Shipping window.
Note: The Pickup From tab replaces the Ship To tab, and the Return To tab replaces the Ship From tab.
-
You do the following:
-
Edit the single-piece return shipment as needed.
Note: UPS Print Return Label is the only UPS Returns Exchange option on the Options tab. -
Process the return shipment.
-
WorldShip does the following:
-
Saves and displays the return shipment (noted by the
icon) in the Shipment History window. -
Prints the labels and Shipment Instructions (if the system preference is set).
Notes:
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The shipment must be single piece.
-
If you select this option, the Pre-alert Notification shipment option becomes active.
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If you click the Detail Cost button, WorldShip displays the charge for the outbound shipment as well as the combined charge for the outbound and return shipments.
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Distribution list processing is not available with this option.
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Shipper-specific preferences are available to set a default Return To address and the service type. See Return Services Tab in the Shipper Editor Window.
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System preferences are available to print the Shipment Instructions and omit shipment details on the Daily Shipment Detail Report. See Set Printing Setup System Preferences and Set Shipment Detail Report Setup System Preferences.
A contract-only shipment option designed to retrieve goods from the consignee and return the goods to the shipper or to an alternative location. The steps are as follows:
-
You do the following:
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Create a single-piece shipment and select the UPS Returns Pack and Collect check box and then either 1 UPS Pickup Attempt or 3 UPS Pickup Attempts.
Note: The Pickup From tab replaces the Ship To tab, and the Return To tab replaces the Ship From tab. -
Select a Pack and Collect package type in the Package Type box.
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Select the Pre-alert Notification check box as needed.
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Process the shipment.
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UPS does the following:
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Saves and displays the shipment (noted by the
icon) in the Shipment History window. -
Prints the Return Service Customer Receipt (if the system preference is set).
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Depending on the package type and Pack and Collect option you selected, the UPS driver does the following:
1 UPS Pickup Attempt - The UPS driver makes one attempt to bring the box and package label to the pickup location and pick up the goods. The UPS driver inspects the goods being returned, packs the goods in UPS-provided packaging, and applies the label. If the goods cannot be picked up, the driver leaves the label at the pickup location, and the customer gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
3 UPS Pickup Attempts - The UPS driver brings the box and package label to the pickup location, packs the goods in UPS-provided packaging, and applies the label. If the goods cannot be picked up on the first attempt, the driver attempts to pick up the goods on each of the next two business days. If after three attempts the goods have not been picked up, the driver returns the label to UPS.
Notes:
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The shipment must be single piece.
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If you select this option, the Pre-alert Notification shipment option becomes active.
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If you click the Detail Cost button, WorldShip displays the charge for the shipment.
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Distribution list processing is not available with this option.
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Shipper-specific preferences are available to set a default Return To address and the service type. See Return Services Tab in the Shipper Editor Window.
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System preferences are available to print the Shipment Instructions and omit shipment details on the Daily Shipment Detail Report. See Set Printing Setup System Preferences and Set Shipment Detail Report Setup System Preferences.
Confirms delivery of your UPS Next Day Air Early AM shipment. Someone calls and confirms when your package arrives at its destination. You must supply the contact name and telephone number of the person to receive the confirmation call.
Note: An additional charge is assessed for each request.
Ground Freight option - WorldShip displays instructions to contact UPS Freight Customer Service to schedule a delivery on a UPS Freight weekend.
Ground Freight option - WorldShip displays instructions to contact UPS Freight Customer Service to schedule a pickup on a UPS Freight weekend.