United States

As senior vice president of worldwide sales and marketing for UPS, Alan Gershenhorn directs electronic commerce, customer relationship management, customer service, sales, marketing research, pricing and product development. Under his direction, UPS is focused on deepening customer relationships through an expanded offering of technology-based services and solutions.

Gershenhorn is also a member of the UPS Management Committee, which is responsible for day-to-day management of the company.

Prior to his current position, Gershenhorn served as president of UPS International where he was responsible for all international package, freight forwarding and logistics businesses.

A native of Long Island, N.Y., Gershenhorn began his UPS career in Houston in 1979 as a part-time package handler. He has held various U.S. and international positions of increasing responsibility in operations, industrial engineering, freight forwarding, logistics, brokerage, marketing, strategy and retail services.

After several assignments in Texas, Gershenhorn joined the company's International Marketing Department in 1993, where he helped launch new international services during a period of rapid global growth for UPS. Subsequent assignments took him to Europe and then to Canada, where as the country's vice president of marketing and later as operations district manager he helped restructure UPS Canada's operations and services, resulting in significant increases in revenues and profit.

Gershenhorn has also served in several other significant leadership positions within the company. These include the UPS Corporate Strategy Group, where he was responsible for the company's retail strategy and operations worldwide and the integration of Mail Boxes Etc. (now primarily recognized as The UPS Store); the president of UPS Canada; the president of UPS Supply Chain Solutions (SCS) Global Transportation and Shared Services; and the president of UPS SCS operations in Europe, Asia, the Middle East and Africa.

He received a degree in finance from the University of Houston.