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News and Information

UPS Delivers Record 4Q Results
UPS announced fourth quarter 2011 adjusted diluted earnings per share of $1.28, a 21% improvement over the prior-year period. Total revenue increased 6% to $14.2 billion and adjusted operating profit climbed 17% to more than $2 billion.
New Privacy Notice
UPS has updated its Privacy Notice, which will apply to personal information we collect about our consumers as of January 1, 2012.
Fraudulent Email Circulating
Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with UPS.
Safely Packing Lithium Batteries Is Critical
In the U.S., regulations governing the shipment of lithium batteries are expected to change in early 2011.
The UPS Store Joins the First Lady, IFA, and Other Business Leaders to Launch "Operation Enduring Opportunity"
The UPS Store franchise network announced financial incentives to help up to 10 qualified U.S. military veterans open their own locations as part of a national initiative unveiled by the White House.
UPS Announces Change in Pension Accounting Method
UPS announced an accounting change relating to expense recognition for company-sponsored pension and postretirement benefit plans. The new method, adopted in the fourth quarter of 2011, will result in simpler, more transparent financial reporting.
Home Delivery That Fits Your Life
Don't worry about whether or not you'll be home when a delivery arrives, UPS's My Choice offers a convenient new way to manage all your home deliveries. As a UPS My Choice Member, you control where and when UPS packages arrive.
Japan Service Update

UPS resumed pickup and delivery service in all areas of Iwate. However, service remains suspended for some areas in Fukushima.

UPS Driver Achieves 50 Years of Safe Driving
A young Navy vet who joined UPS in 1960 has just become the first driver in the company's history to pass the 50-year mark for safe driving as a member of UPS's "Circle of Honor."
Shipments via UPS Mail Innovations Now Can Be Tracked on UPS.com
UPS Mail Innovations, the business mail services unit of UPS, today announced that tracking information for its shipments is now available on UPS.com, providing recipients an easy way to track the progress of their packages and mail pieces.
Protect Your Account Information
Please be advised that UPS does not request personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through e-mail.
Hoelting Named UPS Freight Sales SVP
Paul Hoelting, the vice president of corporate business development for UPS Freight has been promoted to the position of senior vice president of sales.
Photo ID Requirement at Retail Shipping Locations
Effective December 7, 2010, consumers who originate and tender a shipment to any retail shipping location will be required to show a government-issued photo ID as a form of identification. The photo must match the person tendering the shipment.
UPS Responds to New Security Procedures for Importing Goods into EU

As part of Europe's Community Customs Code, new security procedures known as the Import Control System (ICS) went into effect on January 1, 2011.

Updated Statement on UK Restrictions for Shipping Ink and Toner Cartridges
Effective immediately, the UK Department for Transport has updated the restriction on shipping ink and toner cartridges.
Discover the New Logistics
The new logistics is more than just getting things to the right place at the right time at the right cost. It's about using the movement of goods as a competitive advantage. Find out why we love logistics and how it's a powerful force for growing your business.
On-Call Pickup Enhancements
If you require an On-Call Pickup®, you should be aware that UPS has made some enhancements regarding the On-Call Pickup charge. This charge is now applied per pickup request instead of per package.
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