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UPS OnLine Tools
If you want to improve customer service and increase traffic on your e-commerce site, you need Tracking from UPS. This powerful UPS OnLine®Tool lets you provide up-to-the-minute status reports of shipments, domestic and international, to your online customers right from your Web site.

The UPS Tracking tool is available in a basic HTML version as well as a more advanced XML version. The HTML tool lets you simply copy HTML code into your Web page to gain the functionality and look of UPS Tracking in local languages. The XML tool gives you greater flexibility by allowing you to format the tracking data to suit your Web site or application's design and layout.

Here's What it Does for You
Available in 49 countries, UPS Tracking lets your customers track their shipments right from your e-commerce site using your reference or order number. This functionality encourages your customers to return to your site to track their shipments or to check the status of their order. This return traffic may lead to more sales. Your customers can find specific details about their shipment's status, including the time and location of each scan as the package moves toward its final destination. And this tracking information can be displayed in a customized format.

With UPS Tracking, You Can:
  • Offer end-to-end customer service
  • Drive additional traffic to your Web site
  • Lengthen the amount of time your customers spend on your Web site

Your Customers Can:
  • Track existing orders and make new purchases from your Web site
  • Benefit from online customer support

Returning Customers