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How do I add options in WorldShip?

Note: Options vary by country. Refer to the UPS Rate and Service Guide for availability.

Shipment and Package Options

On the Options tab, in the Shipping window, you can specify both shipment-level and package-level options. A shipment-level option applies to all packages in a shipment. A package-level option applies only to a single package in a shipment.

The following options may display under Shipment Options or Package Options:

Note: To determine option availability, refer to the UPS Rate and Service Guide.

Additional Handling


On the Options tab select Additional Handling. The cost for the displayed option and the total cost for all selected options are shown in the lower-right corner of the Options tab. For more cost details, select the Detail Cost button to display the Shipment Detail Cost window.

A shipment from any origin to any destination that requires additional handling due to its size or packaging is assessed an Additional Handling charge per package.

Additional Handling charges are applied without regard to the service level selected.

Collect on Delivery (C.O.D.)

On the Options tab, select C.O.D. Entry fields appropriate to that option display at the right. The cost for the displayed option and the total cost for all selected options are shown in the lower-right corner of the Options tab. For more cost details, select the Detail Cost button to display the Shipment Detail Cost window.

UPS accepts C.O.D. shipments for delivery to any destination.

When you select this option and type the C.O.D. amount in the Amount box, the C.O.D. information prints on the label. The UPS driver scans the label and is alerted to collect payment upon delivery. Your customer pays the UPS driver for the cost of the package, and UPS sends this payment to you.

Customs Value

The Customs Value is the total invoice amount (excluding discounts, freight, insurance, and other charges) for a United States to Puerto Rico or Canada shipment. This amount is required by U.S. Customs and must be equal to the invoice line total of the shipment.

Dangerous Goods

A dangerous good is a substance that is capable of posing an unreasonable risk to health, safety, or property when transported in commerce. UPS accepts packages containing dangerous goods on a contract-only basis.

All dangerous goods tendered to UPS for shipment must be classified, packaged, marked, and labeled in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials in effect at the time of shipment and all applicable government laws and regulations. The origin and destination of the shipment, as well as the mode of transportation, determine the valid regulation set.

WorldShip® must communicate with an external Dangerous Goods Shipment Preparation program for all shipments that contain dangerous goods. WorldShip receives and transmits the dangerous goods details electronically to UPS. An additional charge is assessed for each dangerous goods package.

You must set up WorldShip to produce the appropriate dangerous goods documentation:

  • You can export the dangerous goods data to a CSV-formatted file and then generate the dangerous goods documentation using the UPS Hazardous Materials Software.

  • You can use an external third party dangerous goods system. The system must be configured through the 32-bit ODBC Administrator prior to using the HAZMAT/DG option.

You must attach a UPS Shipping Paper for Dangerous Goods to each dangerous goods package. Also, you must give your UPS driver a UPS Shipper's Certificate for Dangerous Goods (manifest for all the dangerous goods picked up from a single address by a UPS vehicle). UPS cannot accept your package without these two pieces of documentation.

Declared Value

On the Options tab, select Declared Value. Entry fields appropriate to that option display at the right. The cost for the displayed option and the total cost for all selected options are shown in the lower-right corner of the Options tab. For more cost details, select the Detail Cost button to display the Shipment Detail Cost window.

Declared Value is the value of the package declared by the shipper for purposes of obtaining additional protection against loss or damage.

Delivery Confirmation

On the Options tab, select Delivery Confirmation. Entry fields appropriate to that option display at the right. The cost for the displayed option and the total cost for all selected options are shown in the lower-right corner of the Options tab. For more cost details, select the Detail Cost button to display the Shipment Detail Cost window.

Delivery Confirmation provides automatic confirmation of delivery for any package you designate. Confirmations are faxed, phoned, or printed and sent to you automatically after delivery is completed.

An additional charge is assessed for each confirmation.

Dry Ice

Shipments of non-dangerous goods that are packed in dry ice do not require shipping papers or a contract. The UPS shipping label will contain the required regulatory text when the Dry Ice package option is selected. The package must be marked and labeled appropriately for the regulation set selected.

Note:

  • This option is available for all residential and commercial origins and destinations in the U.S. 50 and Puerto Rico.
  • This option is available for small package shipments only.

Flexible Parcel Insurance 

This contract-only option offers protection against loss or damage to parcels and other shipments for shippers with U.S. and Puerto Rico origins. The following package insurance plans are available:

  • Basic: This plan offers protection against a broad class of losses resulting from the loss or damage of parcels. It is similar to Declared Value but with more flexible conditions and limitations. Examples include the face value of phone cards and gift certificates.
  • Expanded: This plan offers protection of items under other insurance programs insuring against the loss or damage of various items, and where other protections exist. Examples include coins, stamps, and certain collectibles.
  • Time in Transit: This plan offers protection for perishables and other time-sensitive shipments, such as mortgage and title documents. It allows UPS shippers to insure and file claims again time-sensitive losses resulting from late delivery. Specific examples are coverage of perishable items from pharmaceutical companies, food distributors, and flower distributors; coverage of interest and late payment fees on mortgage checks; and coverage of substitution costs for airline tickets and travel documents.

Food Items

This option provides confirmation of all food items for human or animal consumption that are imported into or transiting through the U.S.

If your shipment includes food items to be imported into the U.S., you must:

  • Select this checkbox.
  • Per the U.S. Food and Drug Administration (FDA), provide a U.S. FDA Food Imports Prior Notice Form in order for your shipment to clear U.S. Customs.

Handling Charge

On the Options tab, select Handling Charge. Entry fields appropriate to that option display at the right. The cost for the displayed option and the total cost for all selected options are shown in the lower-right corner of the Options tab. For more cost details, select the Detail Cost button to display the Shipment Detail Cost window.

Hold at Destination Airport for Pickup (HAPU)

Air Freight Option: Freight will be held at the destination location for pickup by the recipient. HAPU requires a consignee name and phone number. All services will be billed door-to-door. No HAPU fee will be applied.

Import Control

With UPS Import ControlSM, importers now have the ability to:

  • Initiate a shipment from another country and have it delivered to your location or to a third-party
  • Create and generate labels that specify service levels and shipment characteristics
  • Have labels forwarded to the shipper by e-mail, mail, or sent with a UPS driver
  • Import directly to third-party receivers without revealing the value of goods by using the Commercial Invoice Removal option

UPS Import Control maximizes the accuracy of import shipments while minimizing the risk of delayed shipments and additional costs associated with inaccurate or incomplete commercial invoices.

To add Import Control as an option, follow these steps:

  • From the Ship To tab, enter the international address from which the shipment will be exported.
  • Select Import Control in the Options tab.
  • Select Comm. Inv. Removal to have the Commercial Invoice removed prior to delivery. Note: This step is optional.
  • Provide the remaining shipping details and Commercial Invoice details (optional), then process the shipment.

International Special Commodity

If the International shipment contains biological substances (formerly known as diagnostic specimens), select the International Special Commodities (ISC) checkbox under Shipment Options, and select the Biological Substance checkbox under the ISC Types section.

UPS does not accept Infectious substances in the small parcel environment. Biological substance, Category B, falling under 49 CFR (Code of Federal Regulation), does not require shipping papers and is acceptable in the UPS system domestically. The packaging and marking for these materials must meet the requirements set forth in the 49 CFR or IATA (International Air Transport Association) Packing Instruction.

Note: The ISC Biological Substance option indicator and its details will be allowed for import and export as an ISC Types option in shipment data.

Notification Before Delivery

This option provides notification before delivery to the contact you designate.  Confirmations are phoned.

Quantum View Notify

On the Options tab, select Quantum View Notify®. Entry fields appropriate to that option display at the right.

This option allows you to send an e-mail to your customer or a third party informing them of details associated with the shipment.

Residential Delivery

Air Freight Option: If the Residential box is checked on the Ship To tab on the Shipping window, the Residential Delivery option will be automatically selected. You may select or clear the checkbox of this option. However, WorldShip will not remove the Residential indicator from the Ship To window if the Residential option checkbox was cleared.

Residential Pickup

Air Freight Option: The Residential Pickup will depend on the Residential indicator on the Ship From tab on the Shipping window. If you select the Residential box on the Ship From tab, the Residential Pickup option will be automatically checked on the Options tab. If the Residential Pickup box is cleared, WorldShip will not remove the Residential indicator on the Ship From tab on the Shipping window.

Return Notification


Return Notification replaces the Quantum View Notify package option when you select the Return Services shipment option. This package option allows you to send an e-mail to your customer or a third party informing them that the Return Services request has been processed. The return notification shows the following details for the package being returned:

  • Tracking or reference number
  • Merchandise description
  • Scheduled pickup date or the text Next Business Day (if 1 UPS Pickup Attempt or 3 UPS Pickup Attempts Return Services shipment option was requested)
  • Ship From company or name

Note:

  • If you clear the Return Services shipment option box, the Return Notification package option is replaced by the Quantum View Notify package option.
  • Specify up to five e-mail recipients.
  • Provide e-mail address.
  • E-mail Return Notifications are available for all Return Services packages.

Saturday Delivery

On the Options tab, select Saturday Delivery.

Remember to put a Saturday Delivery routing label on each package to be delivered on Saturday.

Saturday Pickup

Stretch your business week beyond the traditional Monday through Friday with optional Saturday pickup. This option is available for overnight and two-day air packages from most locations in the U.S. These shipments receive the same guaranteed delivery times as shipments picked up on Friday.

Ship Notification

This option allows you to send an e-mail to your customer or a third party informing them of details associated with the shipment.

The following types of notifications are available:

  • Ship Notification: An e-mail alerts the recipient(s) that shipment information has been received by UPS.
  • Exception Notification: An e-mail alerts the recipient(s) of a rescheduled delivery date.
  • Delivery Notification: An e-mail alerts the recipient(s) about the delivery of a shipment, including the date, time, and name of the recipient.

Note:

  • Specify up to five e-mail recipients.
  • If you type an e-mail address on the Ship To tab, WorldShip automatically shows this address in the E-mail Address box for recipient 1 when you select this option.

Shipper Release

On the Options tab, select Shipper Release.

This option authorizes UPS to deliver the package or letter without receiving a signature. When you select this option, you accept liability for the loss of the package after delivery has been made as provided for in the UPS Terms and Conditions of Service in effect at the time of the shipment.

Special Commodities

This option allows you to ship alcoholic beverages, biological substances, perishables, plants, seeds, special exception articles, and tobacco to and from approved origins and destinations. When you select this option, only those articles for which the active shipper is authorized display.

WorldShip identifies the movement of these restricted articles on the package label.

Note:

  • Special Commodities is available only if you have a contract for this option.
  • No additional charge is assessed for Special Commodities shipments.
  • Use the Profile Editor to set defaults for the information required by this shipment option.

UPS Return Services

The following UPS Return Services are available:

  • UPS Print Return Label: The shipper prints the return label and the Return Service Customer Receipt using WorldShip and includes the label and receipt with the outbound shipment. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of pickup by UPS.
  • UPS Electronic Return Label: UPS electronically notifies the customer via e-mail that a return label and receipt are available. To print the label and receipt, the customer selects the Web link in the e-mail, prints the return label and receipt using a Web browser, applies the label to the package, and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized shipping Outlet. The customer keeps the receipt for tracking purposes and as proof of pickup by UPS.
  • UPS Print and Mail Return Label: UPS prints the return label and mails the label to the customer. The customer applies the return label to the package and gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
  • 1 UPS Pickup Attempt: The UPS driver makes one attempt to bring the package label to the pickup location and pick up the package. If the package cannot be picked up, the driver leaves the label at the pickup location, and the customer gives the package to a UPS driver or drops it off at a UPS Customer Center or an Authorized Shipping Outlet.
  • 3 UPS Pickup Attempts: The UPS driver brings the package label to the pickup location and picks up the package. If the package cannot be picked up on the first attempt, the driver attempts to pick up the package on each of the next two business days. If after three attempts the package has not been picked up, the driver returns the label to UPS.

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