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Deliveries and UPS InfoNotices
Expecting a Delivery?
Did you know that most of the time your driver can leave shipments for you even if you're not available? Just track your shipment and follow these tips to receive your shipment the first time we try to deliver it. After all, no one wants to wait when they don't have to!


Have a Hassle-Free Delivery
Getting Started With UPS
When you track your shipment, you'll know the exact date to expect it. If you won't be available, you have several options of how to receive your shipment:

 

  • To avoid receiving a UPS InfoNoticeSM, leave a note for your driver asking him to leave your shipment in a safe designated place. Or, if a signature is required, deliver it to a neighbor who will be available.
  • If you're uncomfortable leaving a note, you can:
    • Arrange to pick up your shipment at a UPS Customer Center.
    • Reschedule your delivery for a day when you'll be available to receive it.
    • Have your shipment delivered to a different address.



When Your Driver Leaves a UPS InfoNotice
Learn what to do when you receive a UPS InfoNotice
If you're not present when your driver attempts to deliver a shipment, you will receive a UPS InfoNotice. (Of course, if you left your driver a note with delivery instructions, he or she will leave the shipment where indicated.) The UPS InfoNotice will list information, such as who the sender is, when your driver will try to redeliver, and whether a signature is required.

On the back of the UPS InfoNotice, you'll find instructions on rescheduling your delivery, having your shipment delivered to a different address, or arranging to pick up your shipment at a UPS Customer Center.

Track Shipment

Why Choose UPS
Start Shipping With UPS
If someone is sending you a document or package, whether it's a company or family member, ask them to ship it with UPS so you can enjoy these benefits:

 

  • Detailed Tracking: Have they sent it yet? Will it be here tomorrow? Get detailed tracking information from initial scan to final delivery, available 24/7.
  • Damage/Loss Protection: Our rates include damage/loss protection up to $100.00 per shipment, with additional protection available.
  • Guaranteed Delivery Times: You don't have to wonder when your shipment will arrive because we provide day-definite delivery for all shipments.
  • Coverage: As the world's largest package delivery company, we can reach you wherever you are.



Delivery Attempts FAQs
Have a question about delivery that is not answered here? Find the answer in our delivery attempts FAQs.


UPS InfoNotice
Learn how to fill out your UPS InfoNotice so that we can complete your delivery.


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