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Quantum View NotifySM is an information-based service that provides e-mail notifications of critical shipment events. Notifications include Ship, Exception, and Delivery, and these can be sent to as many as five e-mail addresses. Anyone with a tracking number can use the service. No subscription is required.
Note: Quantum View Notify information may not be used for guaranteed service refunds.
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You can have notifications sent to as many as five e-mail addresses for each Quantum View Notify request. You can also re-use e-mail addresses from a previous request to speed up the request process.
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An e-mail notification is sent when a shipment event occurs as the shipment moves through the UPS system. There are three shipment events that trigger a notification:
- Ship: A Ship notification tells you when shipment information has been received by UPS.
- Exception: An Exception notification informs you about the unforeseen events resulting in a change to the expected delivery day and includes the rescheduled delivery date.
- Delivery: A Delivery notification tells you when the shipment has been delivered.
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The ship notification informs customers that UPS has received information about the shipment electronically from the shipper. This does not always indicate that the shipper has given the shipment to UPS. It is possible for the shipper to process the shipment and upload the shipping information to the UPS data network before the shipment is picked up or delivered to UPS.
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No. Quantum View Notify only tracks shipment events related to tracking numbers.
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You can enter up to 25 tracking numbers per request.
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Yes. Quantum View Notify is available for international shipments when using the Quantum View Notify software package. However, it is not yet available for international shipments from the ups.com Web site.
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Exception notifications let you know ahead of time if your shipment is not going to arrive on the scheduled date of delivery. If your shipment is delivered on schedule, you will not receive an Exception notification.
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What is Quantum View Notify?