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Import Tracking Numbers FAQ

Do I need to register with My UPS to import tracking numbers?
Yes. My UPS offers several additional features to help you determine the status of your shipments. If you have not previously registered, you must do so and then log in to receive the option of selecting Import Tracking Numbers.

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How many tracking numbers can I import?
Each file you import can contain up to 100 UPS Tracking Numbers.

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Can I import more than one file at a time?
No. You must import each file individually.

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What types of files can I import?
You can import comma separated value (CSV) or DAT file types into the UPS tracking system. These file types are most commonly associated with spreadsheet applications.

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Do I need to format my tracking numbers?
Yes. Please format files so that a UPS Tracking Number is the first element in each row.  No additional data should be in the file.

UPS Tracking Numbers appear in the following formats:

  • 1Z 999 999 99 9999 999 9
  • 9999 9999 999
  • T999 9999 999

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How will I receive my tracking results?
You can either receive your tracking results in an e-mail or have UPS create a comma separated value (CSV) file on your computer. You can open or import a CSV file in any spreadsheet application.

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What information is included in my tracking results?
The tracking results include all tracking summary and detail information. Results do not include shipment progress information gathered from intermediary scans while in transit.

Detailed information includes:

  • Tracking Number
  • Delivery status
  • Delivery date and time
  • Location where the shipment was delivered
  • City and country where the shipment was delivered
  • Shipment weight and measure
  • Number of packages in shipment
  • Customer name and address (only available for Signature Tracking subscribers)
  • C.O.D. status and amount  (only available for Signature Tracking subscribers)
  • References (only available for Signature Tracking subscribers)

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Can I use the Import Tracking Numbers feature for my freight shipment tracking?
No. This feature is not available for freight shipment tracking.

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How long will it take to get my tracking results?
You should receive e-mail results within one business day.

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