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UPS Smart Pickup®

UPS Smart Pickup combines the predictability of an automatic Daily Pickup with the flexibility of requesting a pickup on demand. Having UPS come to your business only when you have a package to ship saves fuel and can reduce carbon emissions.

Description The UPS Smart Pickup option uses innovative technology to automatically arrange a pickup only when you have packages to ship. When you process a shipment using WorldShip® 2010 or higher, UPS Internet Shipping or UPS CampusShip®, the system automatically notifies a UPS driver to make a UPS Smart Pickup that same day. If a package is not processed by a predetermined notify time, no pickup will occur. If a package is processed after the predetermined notify time, you can schedule a UPS Smart Pickup for the following day, request a UPS On-Call Pickup®, or find a UPS location to drop off your shipment. If you request a Smart Pickup before your notify time but a pickup has already occurred at your location for the day, we will notify you that the day's pickup has already occurred and offer you alternate pickup options.
Pricing Flat charge per week      $10.00

Details These details pertain to UPS Smart Pickup:

  • Select UPS Smart Pickup through Open an Account, Maintain Your UPS Account (select links at right to begin), or by calling 1-800-PICK-UPS®.
  • Customer must process a shipment:
    • Using UPS WorldShip® 2010 or higher, UPS Internet Shipping, or UPS CampusShip®
    • Using Schedule a Pickup on ups.com
    • Calling 1-800-PICK-UPS.
  • UPS Smart Pickup notify time will generally be one hour before your scheduled pickup time.
  • The scheduled pickup time is determined when you initiate the account.
  • This option is best for customers who may not always ship a package every day but still want
    the convenience of an automatic Scheduled Pickup.
  • The first package of the day must be processed before the notify time in order to receive a pickup that same day. 
  • In the event that the first shipment of the day is processed after the notify time, you may:
    • Schedule a UPS Smart Pickup for the next business day.
    • Schedule a UPS On-Call Pickup® for the same day, if possible.
    • Find a UPS drop-off location.
  • If you request a Smart Pickup before your notify time but a pickup has already occurred at your location for the day, we will notify you that the day's pickup has already occurred and offer you alternate pickup options. You can:
    • Schedule a UPS Smart Pickup for the next business day.
    • Schedule a UPS On-Call Pickup® for the same day, if possible.
    • Find a UPS drop-off location.
  • This option is available to UPS account holders for all UPS services from any validated pickup location in the U.S.
  • Available Monday through Friday, excluding UPS holidays.
  • A weekly service charge will apply.
Benefits Along with predictability and flexibility, other benefits of UPS Smart Pickup include:

  • Once a pickup is scheduled, subsequent packages processed that day up until your scheduled pickup time will also be picked up by your UPS driver.
  • If you have a shipment after the UPS driver has made the scheduled pickup, you can always schedule a UPS On-Call Pickup. UPS Smart Pickup customers receive one UPS On-Call Pickup for air and international shipments per day at no extra charge for packages tendered at their usual pickup location. (Packages tendered at an alternate pickup location incur UPS On-Call Pickup fees.)
  • UPS Smart Pickup customers will receive UPS PDF Invoice.

Note: For customers using UPS Worldship 2010 or higher with multiple account numbers, shipments must be processed using a UPS Smart Pickup account number in order to initiate a UPS Smart Pickup. Processing a shipment with an account number other than UPS Smart Pickup will not automatically initiate a pickup.
Related Links
Find information to help determine the cost of your shipment.


Next Steps
Register for a scheduled pickup option by selecting one of the following links.


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