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Shipping Answers |
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How do I void a shipment?
The process varies according to which UPS shipping service you use.
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UPS TradeAbilityTM is an online suite of information-based services that enables shippers to effectively manage the movement of cross-border or international goods in a compliant, timely, and efficient manner. TradeAbility services are available on UPS.com and through our Web Services technology:
- Denied Party Screener: Search for restricted trading partners as defined by the United States government, as well as countries embargoed by the U.S.
- Harmonizer: Quickly and accurately identify and apply a product´s harmonized tariff code.
- Landed Cost: Estimate the cost to move a shipment across borders, including duties, taxes, and transportation charges.
- Import Compliance: Ensure that your shipment is in compliance with country-specific regulations, procedures, tariffs, and laws.
- Export License Detector: Proactively identify U.S. government export licensing requirements and exceptions.
- International Forms: Browse a library of online and downloadable documentation for both export and import shipments.
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TradeAbility currently provides trade data for the following countries and territories, including: Alderney, Argentina, Australia, Austria, Belgium, Brazil, Canada, Canary Islands, Chile, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Guernsey, Channel Islands, Herm, Hong Kong, Hungary, Ireland, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Peru, Poland, Portugal, Puerto Rico, Sark, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom, United States, and U.S. Virgin Islands. |
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There is no single centralized source of TradeAbility information. TradeAbility results are based on a repository of global government sources which are constantly and closely monitored.
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TradeAbility databases provide up-to-the minute trade information, so the results you see at the time of the transaction are the most current available. Because databases are constantly updated and upgraded, trade results may change from one transaction to the next.
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TradeAbility is available to registered, logged in, My UPS users only. Non-My UPS users are encouraged to register with My UPS for free by selecting Register in the area at the top of the page. You will also be asked to accept UPS.com TradeAbility Terms and Conditions before using TradeAbility services.
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Certain TradeAbility services charge a small fee for each service transaction while others are free of charge.
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You can bill each service transaction to a UPS Account or to a credit card. Billing will follow your regular UPS or credit card billing cycles. UPS Account statements will identify the total number of transactions per service during that billing period, while credit card statements will list each individual transaction.
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Yes, Landed Cost, Denied Party Screener, Import Compliance, and Export License Detector are available as Web Services technology for you to integrate with your Web site or other systems. Web Services are enhanced Application Programming Interfaces (APIs) that allow you to access and integrate functionality which resides on UPS servers. Request TradeAbility Web Services by completing the Web Services request form and you will be contacted by a UPS representative with more details. |
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TradeAbility International Tools and services under the Shipping tab, as well as associated help content, are available in U.S. English only. However, the TradeAbility overview content under the Business Solutions tab, as well as the frequently asked questions, is available in all applicable local languages. |
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You can upload a list of products to your Product List in either .csv (comma separated value) or .xml (extensible markup language) format. Templates for each format are provided on the upload screen. Logged in My UPS users can select Use International Tools in the area at the left under the Shipping tab. Select Manage Product List then select the Upload Product List link on that screen.
You can also download products from your Product List and save them in a .csv or .xml file format. There are two options for downloading products. You can download selected products within your list by selecting Download Selected Products from the choices in the drop-down list. Or, you can download all products in your Product List by selecting Download Entire Product List. |
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You can store up to 1,000 products in your Product List.
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A Landed Cost estimate includes any applicable duties, fees, taxes, and transportation costs that may apply based on origin, destination, and products in a shipment.
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If you do not already know your shipping charges, Landed Cost provides a link to UPS Calculate Time and Cost to help you calculate shipping and ancillary charges using UPS as your service provider.
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Your Landed Cost estimate and actual shipment charges may vary for several reasons. The results returned are estimates based on the amount and quality of information you provided at the time of the Landed Cost service request. Also, some information, including local level assessments, exceptions, brokerage fees, and any incentives or special programs, may not have been available to UPS and would not have been included in your results. Landed Cost results should be used as a good guideline to help you estimate shipment costs but are not meant to represent the final or actual costs you may incur.
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A tariff code is a product-specific code as documented in the Harmonized System (HS) maintained by the World Customs Organization (WCO). Tariff codes exist for almost every product involved in global commerce. Required on official shipping documents for tax assessment purposes, a tariff code ensures uniformity of product classification world wide.
A complete tariff code is no less than six digits and can be up to ten. The more digits in a tariff code string, the more specific the product it identifies. A string of less than six digits is considered a partial tariff code and represents a broad product category or chapter of products in the HS. |
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A Detail ID is used by Landed Cost and Import Compliance to help refine and improve the accuracy of the TradeAbility service results. The Detail ID provides expanded information to TradeAbility beyond the tariff codes identified in the Harmonized System. A Detail ID should not be reported on official shipping documents as part of the tariff code. |
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Yes, the Harmonizer supports all tariff code chapters in the Harmonized Tariff System (HTS). The HTS has 22 major subdivisions, each containing one or more chapters. In all, there are 99 chapters and thousands of tariff descriptions and corresponding tariff codes. Once you have identified the harmonized code for your product, it is also recommended that you review the published tariff guides for each country to ensure there are no additional notes to include in your shipping documentation. |
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No, the only single product that requires you to identify a harmonized code for each component is a watch. For a watch, you must harmonize the crystal, the movement, and the band individually. When including multiple products in a shipment, each productwill require a harmonized code.
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Denied parties are individuals and companies that are considered unfavorable trading partners. These parties are maintained on several lists by the U.S. government in the U.S. Federal Registry. Doing business with these denied parties is not recommended. |
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The Denied Party Screener references the following lists:
- Debarred Parties List, published by U.S. Department of State, Office of Defense Trade Controls
- Denied Party List, published by U.S. Department of Commerce, Bureau of Industry & Security
- Entity List, published by U.S. Department of Commerce, Bureau of Industry & Security
- Specially Designated Nationals Lists, published by U.S. Department of Treasury, Office of Foreign Assets
- Embargo List, U.S. Department of Commerce, Bureau of Industry & Security and Office of Foreign Assets
- Unverified List, published by U.S. Department of Commerce, Bureau of Industry & Security
- Canada Department of Foreign Affairs and International Trade Debarred Parties
- Canada Office of the Superintendent of Financial Institutions Warning Notices List
- Canada Public Safety and Emergency Preparedness Listed Entities
- Royal Canadian Mounted Police Wanted List
- Japanese Ministry of Economy Trade and Industry Foreign User List
- Interpol Recently Wanted List
- Organization for Economic Co-operation and Development Tax Haven list
- United Nations Consolidated List
- U.S. Office of the Comptroller of the Currency (OCC) List of Unauthorized Banks
- World Bank List of Ineligible Firms
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If the party you screened appears on a Denied Party List, verify the results details against the specifics already known about the company or contact. If the results match or are similar to the known information about the screened party, you should investigate further or consider avoiding a shipping transaction with the party.
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Import Compliance helps proactively identify specific import license needs, Favorable Trade Agreements, and quotas that may apply based on the origin, destination, and products within a shipment.
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If import compliance regulations were identified for products in your shipment, you should review the results carefully before you ship. Verify the results details against the specifics already known about the product(s) in the shipment. If the results match or come close to the known information about the product(s), you should consider learning more about the import compliance regulations by using links provided to additional information sources. |
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The Export License Detector determines license requirements and exceptions for exportsfrom the United States and Puerto Rico. |
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An Export Control Classification Number (ECCN) is an alpha-numeric, five character classification number used to identify items for United States export control purposes. An ECCN is different from a Schedule B number, which is used by the Bureau of Census to collect trade statistics. It is also different from the Harmonized Tariff System nomenclature, which is used to determine import duties. |
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The Composite Theoretical Performance (CTP) rate is a measure of computational capability. For example, CTP is one of the factors that determine whether computers require an export license or qualify for a license exception. |
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The Forms Library contains a comprehensive list of documentation to assist with your import or export shipments. Each form will include a link to a PDF (Portable Document Format) which you can download or print and complete later. Please note that certain forms must be officially completed by a broker.
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In addition to PDF format, the following four forms are also available for all countries to complete online: shipping invoice, U.S. Shipper´s Export Declaration, U.S. Certificate of Origin, and NAFTA Certificate of Origin.
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You can use your Transaction History to view Landed Cost, Denied Party Screener, Import Compliance, and Export License Detectorservice transactions made over the past 90 days. Transactions can be sorted by type and time period for easy browsing.
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To repeat a TradeAbility service transaction without entering all the information again, logged in My UPS users can select Use International Tools in the area at the left under the Shipping tab. Select View Transaction History then select the transaction you want to repeat. Lastly, select Repeat This Transaction from the Next Steps drop-down menu within the results. |
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Yes, you can download all or a refined selection of the service transactions within your Transaction History by using the links provided within that feature. Because transaction information is discarded after 90 days, it is recommended that you periodically download transactions to store them permanently.
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With the Request Multiple Services option, you can select multiple TradeAbility services and process them at the same time. Provide information only once, and it will be reused by each service, as applicable, to achieve your results. Each service with an associated charge will be charged individually per transaction. To request multiple services, Logged in My UPS users can select Use International Tools in the area at the left under the Shipping tab, then select Request Multiple Services at the bottom left of the screen. |
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Yes. It is important to allow pop-ups when using TradeAbility services as some services do require pop-ups to gather information. |
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If you have a question about a specific service transaction, select the Contact Trade Support link within the transaction results pages stored in your Transaction History. You should receive a response within three business days. |
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What is UPS TradeAbility?