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Shipping History FAQ

How do I view my UPS Internet Shipping history?
After you have logged in, select the Shipping tab at the top of the page. Then, in the Create a Shipment area, select View History or Void Shipment. You can select one, seven, or 30 days of your history to view. You may also select a custom date range. Your history is available for viewing for up to 90 days or up to 500 shipments, whichever comes first.

You can customize the fields that are displayed and their sequence by changing the settings on the Shipping Preferences page. To export your history to a .csv file for processing on your computer, select a date range, and then select Export Current View.

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How do I ship a package from my shipping history?
Shipping packages from the your shipping history saves time when the package you are sending shares information with a previous shipment. For example, if you are sending a package to an address you have already shipped to, using a service you have used before, the appropriate forms will be filled in with the previous package information. You can use all of the information displayed or write over any of it, saving time in your online shipping process.

To ship a package with details similar to a package in your shipping history, follow these steps:

  1. Select the desired shipment by selecting the radio button next to the shipment
  2. Select Ship Again
  3. A Preview Shipment page displays with the previous shipment information displayed in a new shipment form. Review the details and select the Edit link next to any information you want to modify.
  4. When you are satisfied with all the shipping information, select Preview Shipment or Ship Now

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How do I intercept a package from my shipping history?
With UPS Delivery InterceptSM, you can maintain control of your packages as they move through the UPS network. This fee-based service allows you to request the intercept of packages prior to delivery. You can request that UPS perform one of the following actions: return to sender, deliver to another address, reschedule delivery, or will call. You will only be charged if your intercept request is completed.

To intercept a package from your shipping history, follow these steps:

  1. In the Previous Shipments section of the View History or Void Shipment page, you will see a summary of your recent shipments.
    If your shipment includes one package: Select the checkbox next to the shipment you want to intercept, then select Request Intercept.
    If your shipment includes multiple packages: Select the checkbox next to the shipment you want to intercept, then select Request Intercept. On the Select Packages for Intercept page, select the checkbox next to each package you want to intercept, then select Next.
  2. On the Packages Eligible for Intercept page, select the radio button next to the type of intercept you want to request for your package(s).

    Note: The intercept request type you choose will be applied to all selected packages.

  3. Review or modify your package selection.

    Note: Packages selected on the Select Packages for Intercept page will be pre-checked. Some packages may not be eligible for intercept; if so, the reason is displayed. 

  4. When complete, select Next.
  5. Regardless of your intercept type selection, UPS requires additional information to complete the request. Complete the required fields, indicated with aRequired symbol.
  6. Select Submit. A confirmation page is displayed.

    Note: This request does not guarantee that the intercept will occur. You will only be charged if the intercept occurs.

  7. On the Confirmation page, select the Request Intercept for Remaining Packages link if you want to request a different intercept type for the remaining packages in your shipment.

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