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UPS Internet Shipping |
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Ship Smart. Fast. Today. It's UPS.
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Select the Shipping tab at the top of the page, and then select Schedule a Pickup in the area at the left. Enter the requested scheduling information.
Note: Online pickup request service is not available in all countries. If this service is not available in your country, call your local UPS office.
If you have a regular pickup, and the time is convenient for picking up this shipment, you do not need to schedule a pickup online.
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UPS allows customers to ship internationally when they have the required export documentation for each package. When export documentation is required, UPS Internet Shipping allows exporters the option of completing certain paperwork online.
For international shipments, start your online process for each package as you would with any shipment. When information you've entered indicates an international shipment, additional details will be required (e.g., telephone numbers and contact names).
International shipments could also require export documentation, which you can access online in UPS Internet Shipping.
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Note: Online pickup request service is not available in all countries. If this service is not available in your country, call your local UPS office.
To check the status of your UPS On-Call PickupSM requested online, you can use Shipping History or the Pickup Request Number printed on your receipt.
To check your pickup status using Shipping History, select the radio button next to your shipment, and then select Show Detail/Receipt. On the Shipment Details page, select the Pickup Request Number and the status information displays.
To use your receipt for reference, print the receipt and select Shipping at the top of the page. Under Schedule a Pickup, select Pickup Status.
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UPS offers Collect on Delivery (C.O.D.) service for shipments:
- Within Canada
- In and between the U.S. and Puerto Rico
- Within the EU, Norway, and Switzerland
UPS C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for any service level. UPS delivers the C.O.D. package and collects from the consignee the amount shown on the UPS C.O.D. tag. C.O.D. funds are remitted promptly.
You can request that UPS accept only a money order, cashier's check, official bank check, or similar instrument for the exact amount of the C.O.D. package. If you do not specify this option, then UPS can also accept a business or personal check. In the U.S. and Puerto Rico, UPS will not accept currency in any amount for a C.O.D. package.
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UPS Internet Shipping supports a maximum declared value up to USD$50,000 or local currency equivalent when a UPS account number is provided. Credit card transactions are limited to USD$5,000 declared value or local currency equivalent.
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How can I schedule a pickup for my air, international, and ground packages?