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Before Installing the UPS Thermal Printer
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Follow these steps prior to installing the UPS Thermal Printer:
- Install the UPS Thermal Printer driver.
- Install the UPS Thermal Printer plug-in or ActiveX control plug-in.
An ActiveX control is installed for supported versions of Microsoft® Internet Explorer. A plug-in program is installed for supported versions of Firefox.
Also, verify that your computer meets the following system and browser requirements:
- Microsoft Windows 98, 2000, ME, NT 4.0, XP, VISTA operating systems
PC Browsers:
- Microsoft Internet Explorer 6.x
- Microsoft Internet Explorer 7.x
- Firefox 2.x
- OPERA 9
- Safari 2
In addition to using one of these recommended browsers, the following options will need to be set:
- Enable JavaScript
- Accept Cookies
- Enable Secure Socket Layer (SSL) encryption technology. 128-bit required
- Enable Graphics
- Save encrypted pages to disk
- Adjust page caching to:
- Microsoft Internet Explorer: Every time user starts IE / every visit to page
Note: If you need to reinstall an earlier browser version, make sure you completely uninstall your current browser before reinstalling the earlier browser version. UPS Internet Shipping does not support beta versions of browsers.
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How To Install the UPS Thermal Printer Driver
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If you are using an Eltron printer, and you have not installed the printer driver, follow the instructions below. You must install the driver provided below. The driver provided with your printer will not work with UPS Internet Shipping.
Note: If you are using a Samsung SRP-770 II printer, you must install the printer driver from the CD that was included with the printer. Please refer to your operating system help instructions on how to add/install a printer. Following the instructions below will not install the Samsung printer driver.
Installing the Eltron Thermal Printer
Make sure you have set up your thermal printer equipment, cables, and thermal labels as described in your UPS Thermal Printer documentation.
The following instructions will help you download and install the UPS Thermal Printer driver program (UPS_319_117.EXE) to your selected directory.
- Select the Download the UPS Thermal Printer Driver link below.
- When prompted by the File Download - Security Warning dialogue box to choose Run, Save, or Cancel, choose Run. When prompted by the Unknown Publisher Security Warning, "Are you sure you want to run this software?", choose Run.
- Select Unzip to extract the files. Once files are extracted, select OK and then select Close to close the window.
- Navigate to C:\UPSDrivers and double-click the file setup.exe to start the Installation Utility.
- Select the language to install.
- When prompted, select the Printer Interface you will be using, then click Next.
- USB Connection or Other Connection and click Next. You will be prompted to choose your printer model from a list. Click Next after choosing your printer model and the driver will install.
Once the appropriate files are installed, your printer is ready to use.
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How To Install the UPS Thermal Printer Plugin or ActiveX Control
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Follow these instructions if you have already installed the UPS Thermal Printer driver.
The following instructions will help you download and install the UPS Thermal Printer plug-in or ActiveX control to your selected directory. ActiveX control is installed for supported versions of Microsoft Internet Explorer. A plug-in program is installed for supported versions of Netscape Navigator.
- Select the Download the UPS Thermal Printer Plugin or ActiveX Control Program link below.
- When prompted by the File Download - Security Warning dialogue box to choose Run, Save, or Cancel, choose Run. When prompted by the Unknown Publisher Security Warning, "Are you sure you want to run this software?", choose Run.
- You will receive an alert if a compatible browser is detected. Click OK to install the appropriate files.
- After the install is complete, close all browser windows and open a new browser window.
To learn more about printing preferences and to print a sample label, select the link below:
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Before Installing the UPS Thermal Printer
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