- Create a descriptive name for your subscription, using up to 21 characters. This will be the name that appears in the Quantum View Data Summary, where you edit your subscriptions (for example, JonesHardware).
- Select a Quantum View Data service option.
If subscribing to Quantum View Data - Inbound, you have two service options to choose from. Select one.
- Inbound Notification: Provides the ship date, shipped from address and shipped to address, Location ID, and forecasted delivery dates for inbound packages, including scheduled day of delivery, as well as any exception updates that could change these delivery dates. For exception updates the rescheduled day of delivery is calculated.
- Inbound and Delivery Notification: Includes all the features of Inbound Notification plus delivery information about packages that have been received. Delivery information includes the date of delivery, the name of the person who signed for the shipment, the COD amount collected, and the full delivery address.
If subscribing to Quantum View Data - Outbound, you have three service options to choose from. Select one.
- Outbound Notification: Provides complete information about outbound packages. Includes status updates through delivery with ship date, exception, and delivery detail. You can also add data elements for a complete manifest.
- Delivery Notification: Provides delivery details and manifest information, including ship date, date and time of delivery, reference number, full delivery address, the name of the person who signed for the delivery, COD Amount collected, and other valuable delivery information. You can also add origin information and complete manifest data elements.
- Exception Notification: Provides information about packages shipped that will not make the scheduled date of delivery. This includes exception status as well as re-scheduled date of delivery. This service provides a limited amount of manifest information.
If subscribing to Quantum View Data - Alternate Billing, you have three service options to choose from. Select one.
- Alternate Billing Notification: Provides the most complete information about alternate billing packages. It combines all elements from both the Delivery Notification, as well as Exception Notification options. You can also add data elements for a complete manifest.
- Delivery Notification: Provides delivery details and manifest information, including ship date, date and time of delivery, reference number, full delivery address, the name of the person who signed for the delivery, COD Amount collected, and other valuable delivery information. You can also add origin information and complete manifest data elements.
Note: Delivery Notification does not include the signature image or exception updates. - Exception Notification: Provides information about packages billed you your UPS account that will not make the scheduled date of delivery. This includes exception status as well as re-scheduled date of delivery. This service provides a limited amount of manifest information.
After completing your subscription, you can check the status of this request on the Inbound and Outbound Subscriptions page.
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- Select the checkbox next to "Notify me when files are posted to UPS.com" if you want to receive e-mail notifications when file updates are ready for download. Files are posted to the download site up to hourly. Depending on your shipping activity, you may receive an e-mail notification each hour, 24 hours a day, except on Saturdays from 11:00 p.m. to 5:00 a.m. Eastern Standard Time due to system maintenance.
- Enter an e-mail address where you would like your notifications sent. This e-mail address can be different from the one in your profile.
- Choose the format in which you would like to receive your files:
- Flat files are text files from which all word processing, structure or markup characters have been removed. They generally take up less space than formatted files and can be used for Oracle®, SQL, Lotus 1-2-3, or other database applications. For help with using flat files, download the Flat File Guide, available on the Quantum View Inbound and Quantum View Outbound downloads page.
- CSV files contain table data assembled in lines of plain text with the values from each cell separated by a comma and each row represented with a new line. A CSV file can be imported easily into Microsoft Access and Excel.
- XML (Extensible Markup Language) is a flexible way to format information so it can be shared on the Web or Intranets. With XML, you can create standard ways to describe content, so information is shared consistently. XML uses the tags only to delimit pieces of data, and leaves the interpretation of the data completely to the application that reads it. XML appeals to users that have the need to download files to their individual desktop computers or to their local area network for use in Microsoft Excel, Access, Oracle, SQL, Lotus 1-2-3, or other database applications.
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Review all your subscription information and select Edit if you need to make changes. When you are done, select Finish to complete your subscription.
Any requests you have made during the subscription process for permission to use a Location ID or a UPS Account for shipment information will be sent to the administrators that you specified. You can check on the status of your requests on the Quantum View Data - Inbound and Outbound Subscriptions page.
E-mail Notifications
You can choose to receive e-mail notifications when your requests are approved or denied by administrators. The default setting is disabled. To enable e-mail notifications, you must go to your My UPS Profile, and select the appropriate checkbox at the bottom of the page. You can change this option at any time.
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You can view and edit the details of your Quantum View Data subscriptions on the Quantum View Data - Inbound and Outbound Subscriptions page. This page displays the subscription name, Service Option, and the status. You can also activate, deactivate, reactivate or delete a subscription, as well as access the file download site from this page.
Subscription Statuses
The following are the various statuses that a subscription could have:
- Activate: All required approvals have been received. Select Activate to begin using your subscription.
- Active: Subscription is currently active. Files are posted to download site.
- Inactive: User deactivated subscription. It can be reactivated later.
- Suspended: The Company Administrator suspended the subscription.
- Denied: UPS disabled your access. Files are not posted to download site.
To modify your subscription, select the subscription name. From the detail page,
select Edit next to the information you want to change.
- Service Information: You can change the subscription name and the service option.
- Subscription Status: You can deactivate or delete your subscription. If you deactivate your subscription, file delivery is cancelled. You can reactivate your subscription later. If you delete your subscription, you will not be able to reactivate it.
- UPS Accounts in Subscription: You may add or delete UPS Accounts for which you want to receive outbound or alternative billing shipment information.
- File Preferences: You can change the option to receive e-mail notifications, the e-mail address you want notifications sent to, and the format of your files.
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Quantum View Data updates are posted to the file download page as shipment information changes, up to 24 times a day. Files are downloaded in the format you specified during the sign-up process. You can change the file format on the Inbound and Outbound Subscriptions page. The size of your files and the specific data elements they contain will depend on the Service Options you choose. There is no limit to the size of a requested download. You should expect download times to increase with the size of the downloaded files.
For help using flat files, download the Flat File Guide on the Quantum View Data - Inbound and Quantum View Data - Outbound Download page.
For help using CSV files, download the CSV File Guide on the Quantum View Data - Inbound and Quantum View Data - Outbound Download page. The Guide shows all of the data elements present in a CSV file, and describes the content and placement of each.
The File Guides can be obtained from the Downloads page, which you may access by logging into UPS.com. From the homepage, log in with your MyUPS account, then click the MyUPS button. Click the Quantum View Data - Outbound link listed under UPS Visibility Services on this page, then click the Downloads link in the Learn More box on the next page.
Note: Files are available for download for up to seven days. After seven days, you will no longer be able to view and access files over seven days old.
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The table on the file download page displays your Quantum View Data files. You can display files by subscription name, type of service, or date range. You can also sort the table to view unread, read, or all files. Files can be downloaded for up to seven days after they are posted. After seven days, files can no longer be accessed. You should download your updates daily.
How To Select Files for Download
- Select the subscription for which you would like to download files from the Download drop-down list.
- Select the type of files you want to download. Options are:
- Unread Files - files not previously downloaded
- Read Files - files previously downloaded
- All Files
- Select a date range from the Date Range drop-down list. Options are:
- Last 1 Day
- Last 2 Days
- Last 3 Days
- Last 4 Days
- Last 5 Days
- Last 6 Days
- Last 7 Days
- Select Show individual files to show a list of each file and file size matching your selection criteria. Files are listed in groups of 10 per page. When individual files are displayed, you can add or remove check marks next to each file you wish to download.
- Select See file size and estimated download time to see the estimated file size and approximate download time for the selected files based on a 56k modem connection. There is no limit to the size of a requested download. You should expect download times to increase with the size of the downloaded files.
Files listed as ready for download are named based on the date and time they were created. The format is as follows:
- mmddyyyy-hhmmss###.txt
- mm = month
- dd = day of the month
- yyyy = the four digit year
- hh = hour
- mm = minute
- ss = second
- ### = File segment identifier (used to locate and describe the data)
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More information about Quantum View Data is located in the Frequently Asked Questions area. If you need additional help with Quantum View Data, please call UPS Customer Service.
In the U.S., call 1-800-247-9035. Outside the U.S., please contact your Account Representative.
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Related Links |
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See more Quantum View resources.
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Selecting Your Service Option