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Developer Resource Center
Learn about the resources you can integrate into your website or e-commerce applications.


UPS Developer Kit Solutions
Developer APIs:
Integrate UPS functionality into your applications and business systems with UPS Developer Kit Application Programming Interfaces (APIs).
Data Files and Management Applications:
Billing data information, billing analysis tools, and the ability to automatically download files directly to your computer from ups.com.
The UPS Information Exchange:
Find additional tools and applications that provide secure access to UPS systems and give you the ability to upload your PLD 0200 compliant manifest data and download CSV and XML files (where available).



UPS Developer Kit Support
UPS Developer Kit Customer User Guides
Read detailed instructions on how to access UPS Developer Kits and servers to test and transact with UPS.
Technical Support for Developers:
Do you need help integrating an API?

Send UPS an email with your question and attach a file with your code and error messages using the link below. Our goal is to reply to your message within four hours during support business hours: 7:30 a.m. to 8 p.m. ET Mon - Fri
E-mail UPS

You can also call 7:30 a.m. to 9 p.m. ET Mon - Fri; 9 a.m to 6 p.m. ET Sat - Sun UPS toll free at 800-247-9035 if you:

  • Have an urgent integration or production support issue.
    • Support issues often require an evaluation of your code and error messages. If this is the case, the phone representative will ask you to submit this information through e-mail support (link is above).
    • Please review all documentation including the Developer's Guide and Knowledge Base PDF document before you call.
  • Have a general question about the UPS Developer Kit.
UPS Developer Kit Community
Access API support materials and share best practices and programming tips.
Developer Kit FAQs:
The Developer Kit FAQs document provides answers to your technical or business questions regarding the integration and implementation of the Application Programming Interfaces (APIs).
View Examples
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