| Most of the time, your driver can leave shipments for you even if you're not
available. Track your shipment on ups.com® and follow these tips to receive your shipment the first time we try to deliver it. |
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Have a Hassle-Free Delivery |
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When you track your shipment, you'll know the exact date to expect it. To receive your shipment on the first delivery attempt, choose from these options:
- Leave a note for your driver asking him to leave your shipment in a safe designated place.
- If a signature is required, have the shipment delivered to a neighbor who will be available.
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When Your Driver Leaves a UPS InfoNotice |
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If your driver is unable to deliver the shipment, you'll receive a UPS InfoNotice®. The UPS InfoNotice lists important information, such as when your driver will try to redeliver or whether a signature is required.
The UPS InfoNotice number enables you to track your shipment, confirm delivery, reschedule the delivery date, arrange to pick up your shipment at a UPS Customer Center, have your shipment delivered to a different address, or return the shipment to the sender. Select the Tracking tab, enter your UPS InfoNotice number in the Tracking Numbers field and follow the instructions.
Note: UPS will return to shipper all Ground packages after the third delivery attempt, with the exception of packages where the shipper requested a delivery signature. All Signature Required, Adult Signature Required, Air, UPS 3 Day Select® and International packages will be held for five business days to give the customer time to make arrangements to receive their packages.
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Customize Delivery Options |
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Maintain control of your delivery options, even after the shipment has left your hands.
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