To void a package, select the Shipping tab and then select View History or Void Shipment. If the shipment you want to void does not appear in your history, wait several minutes and refresh the screen. Locate the shipment to be voided, select the button next to the shipment, and select Void Shipment. You may also void a shipment from the Complete a Shipment page.
The shipment and all packages in the shipment will be voided and an "x" will appear next to the shipment in the voided column. You may void UPS CampusShip packages from your shipping history only within 90 days of processing the package.
Note: If you need to void a shipment older than 90 days, please contact UPS Customer Service.
Back to Top