I do not have a UPS InfoNotice number. How do I determine the status of my shipment?

A UPS InfoNotice^® is left by a UPS driver to indicate that a delivery has been attempted. Each UPS InfoNotice contains a UPS InfoNotice number that can be used to track your shipment, to change delivery options, or to verify delivery of your shipment. If you have not received a UPS InfoNotice, you can use the UPS tracking number to determine where your shipment is. A tracking number is automatically assigned whenever a shipment is created. If you do not have the tracking number, contact the sender and ask that it be provided to you. Other options include: Wait until the first delivery attempt has been made and you have received a UPS InfoNotice. On either the ups.com home page or the main Tracking page, enter the 12-digit UPS InfoNotice number (found above the bar code) in the Tracking or InfoNotice Numbers field and follow the instructions. In the U.S. and Puerto Rico, you can contact the sender prior to the first delivery attempt to request a UPS Delivery Intercept^SM. You may have up to four alternate delivery options, including Will Call, Deliver to Another Address, Reschedule Delivery, or Return to Sender.

United States