UPS My Choice®
Prior to the first delivery attempt, UPS My Choice gives you more flexibility over home deliveries. You'll get proactive delivery alerts telling you your package is on its way and you can manage all your eligible deliveries in an easy-to-use delivery calendar.
As a UPS My Choice Member you can choose from the following options:
- Pick up my Package at a UPS Location
Have your package held at a UPS location such as a UPS Access Point™ location or a UPS Customer Center.
- Deliver my Package to Another Address
Have your package delivered to another address when you will not be home.
- Deliver my Package on Another Day
Have your package delivered on a different day.
- Request a Confirmed 2-hour Delivery Window
- As a Premium Member, your Membership includes two free confirmed 2-hour delivery window requests annually. An $8 fee is charged for each additional request.
- Members are charged an $8 fee for each confirmed 2- hour delivery window request.
- Upgrade UPS SurePost® packages to UPS Ground
In order for all eligible UPS SurePost packages to be upgraded to UPS Ground, select the My Settings link below. Choose Upgrade UPS SurePost, select Edit, select Automatically upgrade all packages then select Save Changes. Once you update your settings, UPS My Choice Premium Members receive free upgrade to UPS Ground for all eligible UPS SurePost® packages. UPS My Choice Members can also upgrade eligible UPS SurePost® packages to UPS Ground for an additional fee.
With UPS My Choice, you can also have your package delivered to a neighbor or provide specific delivery instructions for your driver, such as leave package at back door, garage or with a concierge.
Neighbor must be within walking distance of the original delivery address. If you receive a lot of packages and want the flexibility to make unlimited rerouting and rescheduling changes, you can upgrade to a UPS My Choice Premium Membership for just $40 a year. My Settings Learn More About UPS My Choice Sign Up Now