With UPS Delivery InterceptSM, you can maintain control of your packages as they move through the UPS network. This service for shippers allows you to request the intercept of packages prior to delivery, providing greater flexibility in managing your shipping needs.
On the Track Shipments page, select the link to Choose Another Delivery Option. Choose from the following intercept options:
- Will Call: Hold the shipment for pickup by the consignee
- Deliver to Another Address: Reroute the package to a new address
- Reschedule Delivery: Hold the shipment for delivery on a future date
- Return to Sender: Return the shipment to the shipper
A fee is assessed for all types of requests except for Will Call, and you will only be charged if your intercept request is completed.