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My driver checked a box on my UPS InfoNotice saying he'd be here between 10:30 a.m. and 2:00 p.m., but it's after 2:00. Why isn't he here yet?

The time frames given on the UPS InfoNotice are approximate, based on the time your driver expects to be in your area. Due to the variation of package volume and drivers' routes, UPS cannot provide a specific delivery time.

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