As a UPS My ChoiceSM Member, you can reschedule, redirect, or
authorize the release of your UPS packages prior to the first delivery
attempt--no more missed deliveries.
To make sure your UPS packages are delivered even when no one's home, UPS My
Choice Members have several options to choose from:
- Delivery Alerts: Get proactive notifications by text,
phone, or e-mail the day before a delivery
- Approximate Delivery Time: When possible, UPS will provide
an estimated delivery time frame. This time is not guaranteed and may vary based
on driver's workload, weather and traffic
- Authorize Shipment Release: Give authorization online for
UPS to deliver packages without a signature when you're not going to be home to
sign in person.
- Will Call: Pick up your packages at a UPS Operating
Facility
- Deliver to Another Address: Have your packages delivered to
another address ($5 per package)
- Rescheduled Delivery: Have your packages delivered on a
different day ($5 per package)
- Deliver to a UPS Retail Location: Request your packages be
delivered to a UPS Retail Location, for example The UPS Store® ($5
per package)
Note: To have your packages delivered to a UPS Retail
Location, be sure to select Deliver to a UPS Retail Location and not Deliver to
Another Address.
With UPS My Choice Premium you have unlimited access to the options listed
above, plus the following features:
- UPS My Choice Delivery Planner: Get a day, week, or month
view of incoming UPS packages without having to enter any tracking
numbers--making it even easier to manage all your home deliveries.
- Leave with Neighbor: Have your UPS packages left with a
neighbor (neighbor must be within walking distance)
- Leave At Instructions: Tell the UPS driver where to leave
your packages (e.g., back door, porch, front desk, concierge, management
office)
- Confirmed Delivery Window: Choose from three available
2-hour windows for the delivery of your UPS packages ($5 per package)
Note: Certain delivery change options may not be available
due to the nature of the package and at the request of the shipper. |
Account Summary
