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What are UPS My Choice Delivery Alerts?

UPS My Choice® Delivery Alerts inform you about your UPS home deliveries so you can plan your day.

You can choose to receive Delivery Alerts by text message, e-mail, or voice message.

And, you can choose when you want to receive them:

  • Day Before Delivery Reminder: We notify you the day before your package is to be delivered and, when available, provide you with a four-hour approximate delivery time.
  • Morning of Delivery Alert: This alert is sent if the original delivery date or time of your package has changed and a new delivery date or time is scheduled or, if package information for the Day Before Delivery Reminder was unavailable.
  • Confirmation of Delivery: This alert notifies you that your package has been delivered.
  • Delivered to UPS Retail Location: This alert notifies you that your package has been delivered to a UPS Retail Location and will be held for seven calendar days.
 
Note: Voice notifications occur between 8:00 a.m. and 9:00 p.m. SMS Text Messages are sent between 6:00 a.m. and 11:00 p.m. Emails are sent 24 hours a day. All times are local relative to your delivery address.
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