Getting information on how to properly prepare your international shipment just became a lot easier with UPS Live Chat.
After providing the destination country, service level and weight of your package, you will be offered a UPS Live Chat session. Select the Live Chat icon to the left of the screen and provide your e-mail and the question that you'd like to ask. After completing these steps, a UPS Shipping Specialist is available through the chat session to help you prepare your international shipment.
UPS Live Chat is available Monday through Friday from 7 a.m. to 11:59 p.m. EST and is currently available in the United States and Canada.
Note: UPS Live Chat is available in English only. If you are in Canada and French is your default language, you must change your language to English and then begin your international shipment. Follow the steps indicated above to initiate a Live Chat session.