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Why hasn't my Flat File Bill arrived yet?

Your Flat File Bill may not have arrived for any of the following reasons:

  • The e-mail address we have on file is incorrect
  • The Flat File Bill was transmitted, but the destination e-mail address was unreachable (because of a problem with your server, for example)


If you do not receive your Flat File Bill by Monday evening, use the link below to contact UPS for technical support.


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