United States

Login Settings Profile

Account Summary

Billing Administration

Mobile Solutions Maintain Your UPS Account

Create a Shipment

Create a Return

Ship Using a Batch File

Create an Import

Calculate Time and Cost Schedule a Pickup Use International Tools Order Supplies

Open a UPS Account

Set Preferences

Track Shipments Access UPS My Choice Learn About Quantum View Administration

Quantum View Manage

Quantum View Notify

Quantum View Data

Access Flex Global View Integrate Tracking APIs Void a Shipment

Brokerage and Compliance

Critical Freight Air Freight LTL and Truckload Ocean Freight

The UPS Store UPS Drop Boxes UPS Customer Centers UPS Alliance Locations Authorized Shipping Outlets

Getting Started Shipping Tracking Receiving Your Shipment Billing and Payment Technology Support File a Claim

Browse UPS Portfolio Use Solution Finder Solutions by Industry Small Business Global Trade Discover the New Logistics

|

Getting Started

Receiving Your Shipment

Billing and Payment

Technology Support

My Choice

UPS Global Freight Services

Shipping heavy freight?
Check out UPS's air, ocean, LTL and Truckload freight services.

View UPS Global Freight Services Demo

What happens when a reported package problem results in a claim?

When a reported package problem results in a claim, a Damage/Loss Notification Letter will be sent to the shipper of record. The letter will provide the shipper with a claim number and instructions for submitting the necessary supporting documentation.

Subscribe to UPS E-mail:: View Examples

Contact UPS

Support

Solutions for:

Other UPS Sites:

Copyright © 1994-2012 United Parcel Service of America, Inc. All rights reserved.