UPS
Manage My UPSBillingAdministrationAddress BookWireless ProfileCustomize My UPS
Create a ShipmentView HistoryVoid ShipmentCreate a ReturnCalculate Time and CostSchedule a PickupUse International ToolsOrder SuppliesOpen a UPS AccountSet Preferences
Track ShipmentsTrack with Quantum ViewQuantum View ManageQuantum View NotifyQuantum View DataAdministrationAccess Flex Global ViewIntegrate Tracking ToolsVoid a Shipment
Critical FreightAir FreightLTL and TruckloadOcean Freight
Find LocationsThe UPS StoreUPS Drop BoxesCustomer CentersUPS Alliance LocationsAuthorized Shipping OutletsUPS Services at Retail Locations
Getting StartedShippingTrackingReceiving Your ShipmentBilling and PaymentTechnology SupportFile a Claim
Browse UPS PortfolioUse Solution FinderSolutions by IndustrySmall BusinessGlobal Trade
What happens when a reported package problem results in a claim?

When a reported package problem results in a claim, a Damage/Loss Notification Letter will be sent to the shipper of record. The letter will provide the shipper with a claim number and instructions for submitting the necessary supporting documentation.

 Back to Top