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UPS Billing Center Enrollment Support
Enrollment
The UPS Billing Center is a free service offered to our valued customers. With the UPS Billing Center, you'll receive the following benefits:

  • Get your invoices faster; you'll receive an e-mail notification when an invoice is available in the UPS Billing Center.
  • Set up a One-Time Payment or Automatic Payments.
  • View and download PDF versions of your bill and brokerage forms.
  • Access up to one year of invoice history.
  • Link all your UPS accounts to one login during or after enrollment.
  • Request billing adjustments online.
Enrolling in the UPS Billing Center
  1. From ups.com homepage select Billing from the My UPS tab
  2. Select the Enroll in the UPS Billing Center link
  3. Log in to My UPS
  4. Choose the UPS account type
  5. Enter and validate (authenticate) your account information
  6. Enter User information

Paper Invoices
After enrollment, customers will receive the following:

  • Delivery Service invoices: Paper copies of the next three invoices (Domestic/Export shipments)
  • International Package Service invoices: Paper copies for 30 days

Note: If a paper bill is needed after these timeframes, customers can print an exact copy of the paper bill by selecting View/Download Invoice at the bottom of the Invoice Summary page.

Cancelling Enrollment
The Company Administrator can cancel UPS Billing Center enrollment for some or all accounts enrolled in the UPS Billing Center.

  1. Select the Administration tab
  2. Select the Cancel Enrollment link located in the upper right-hand side of the Company Users screen
  3. The Cancel Enrollment pop-up window will display
  4. The Company Administrator will be required to select a valid reason for cancellation. If "Other" is selected, the comments are mandatory. If not, comments are optional
  5. The Company Administrator will be required to select one or more UPS Shipper Account Numbers. Select the box to the left of the Account Number

Note: Enrollment will be canceled for each of the accounts selected on the Cancel Enrollment form. Once a UPS Billing Center enrollment is canceled for a specific account, no new invoices for that account will be made available in the UPS Billing Center, but users will still be able to log in to view, pay, and adjust any invoices received prior to cancellation.
Re-Enrolling in the UPS Billing Center
To re-enroll into the UPS Billing Center, follow these steps:

  1. Log in to the UPS Billing Center
  2. Select the Administration tab
  3. Select Re-Enroll in the upper right hand corner, slightly below the Logout button

Note: When you re-enroll into the UPS Billing Center, your paper invoices will be discontinued. You will still have access to all invoices loaded to the Billing Center prior to the enrollment cancellation and all new invoices created after the company was re-enrolled. All invoices created between the time of the cancellation and re-enrollment will only be able to be accessed via the Archive History page.
Adding an Additional Account to a Billing Center Company
Multiple accounts can be managed from a single Billing Center company. To add additional accounts to an existing company, follow these steps:

  1. Log in to the UPS Billing Center
  2. Select Add Account from the Administration Tab
  3. Choose the UPS Line of Business account type radio button you would like to add:
    • UPS Package
    • UPS Freight
    • UPS Supply Chain Solutions
  4. If UPS Package is selected, choose the account type:
    • Individual UPS Account
    • Consolidated Payment Plan
  5. Enter the Account Number
  6. Select the Country Code of the account
  7. Enter the required information for validation (authentication) and click Add Account or Add Plan button
  8. You will be presented with a confirmation message if the account is successfully enrolled

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