UPS
Manage My UPS Billing Administration Address Book Wireless Profile Customize My UPS Maintain Your UPS Account
Create a Shipment View History Void Shipment Create a Return Calculate Time and Cost Schedule a Pickup Use International Tools Order Supplies Open a UPS Account Set Preferences
Track Shipments Track with Quantum View Quantum View Manage Quantum View Notify Quantum View Data Administration Access Flex Global View Integrate Tracking Tools Void a Shipment
Critical Freight Air Freight LTL and Truckload Ocean Freight Customs Brokerage
The UPS Store UPS Drop Boxes UPS Customer Centers UPS Alliance Locations Authorized Shipping Outlets
Getting Started Shipping Tracking Receiving Your Shipment Billing and Payment Technology Support File a Claim
Browse UPS PortfolioUse Solution FinderSolutions by IndustrySmall BusinessGlobal Trade
Quick-Reference Guide for Avoiding Delays
How To Avoid Delays and Holds When Shipping with UPS
What are the three most common reasons international shipments are delayed or held?

  • They are prohibited by UPS
  • There is missing, incomplete, or incorrect documentation
  • They exceed country-specific weight and size limits
 

How can you avoid delays and holds? Before sending international shipments, you should always:

Verify your commodity is permitted
Verify that the commodity you are exporting or importing is permitted for shipping by UPS.

Understand Documentation
Learn why documentation is necessary for UPS to expedite your international shipment.

Create Accurate Documentation
Find out what export documentation is required for your shipments and how to properly complete each form.

Determine Weight and Size Limitations
Find the specific weight and size limits for each country UPS serves.


Check Country Regulations
Learn the country-specific regulations and requirements affecting your shipment.