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What is UPS Voice Notification?

Provided at no additional cost, UPS Voice Notification^SM gives recipients advance notice that a shipment is on its way, and a timeframe in which the shipment will arrive. In addition, Voice Notification lets recipients know when UPS will arrive to retrieve a return package so the shipment can be ready for pickup. Voice Notification is available with these services: Signature Required and Adult Signature Required shipments to residential addresses Collect on Delivery (C.O.D.) shipments to residential addresses 3 UPS Pickup Attempts on UPS Returns^® to residential addresses Voice Notification is only valid for packages with a U.S. origin or destination that are processed in a UPS automated shipping system or a UPS Ready^® solution. To request Voice Notification, simply provide the recipient's phone number and check the Residential Address box in the UPS online shipping application when creating a shipment.

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