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Shipping Answers |
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How do I void a shipment?
The process varies according to which UPS shipping service you use.
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My UPS offers services to help you better manage your shipping operations, improve tracking, and provide you with an expanded view of your shipping activity. My UPS standard services are offered at no cost, and include:
- UPS Internet Shipping: Provides you with an easy point-of-access for several shipping tasks. You can create professional labels, store up to 2000 addresses in a personal Address Book, access previous shipments, track a package, and view Proof of Delivery.
- Enhanced Tracking: Gives your fingers a break by saving up to 25 tracking numbers to avoid re-typing. Allows you to import and track multiple tracking numbers and receive Proof of Delivery.
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UPS uses the information you provide during registration for My UPS to enhance our services and better meet the needs and preferences of our customers. With approval, we may also send information to registered users about UPS products, services, and system changes that we think may be of interest. Users may always discontinue (opt-out from) receiving information from UPS at any time by editing their profile.
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Absolutely. UPS provides the Address Book as a convenience so that you will not have to re-enter frequently used address information. All address information you provide is stored in a secure manner on UPS systems. While it is stored in the Address Book, we will carefully protect the confidentiality of the address information. It will not be used for any purpose other than the original intent (speeding up your shipping activities).
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Select the Forgot Password link at the top of the page. You will be prompted to enter your User ID and e-mail address. After you submit this information, a new password will be e-mailed to you. If you have forgotten your User ID, enter the e-mail address that you provided at registration and your User ID will be e-mailed to you. In the event that you forget your password and need to establish a new one, your credit card information will be removed from our records for security purposes.
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"Case sensitive" means that the system distinguishes between upper and lower case characters. In My UPS, both your User ID and password are case sensitive. Please keep this in mind when registering for and logging into My UPS.
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