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Delivery Answers |
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I am expecting to receive a package. Can I have my package routed to another address?
For security reasons, UPS does not reroute packages for consignees until one delivery attempt is made...
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The 2008 Rates will be placed in your mailbox, making it available to download to your computer. UPS will alert your UPS WorldShip system during its next successful communication on or after December 21 and the Software Upgrade Scheduler window will appear. Follow the on screen messages to install the rates.
The 2008 rates are already included when you install or upgrade to WorldShip 2008 version 10.0. All customers currently using WorldShip will be sent the WorldShip 2008 version 10.0 CD by the end of January 2008.
To review the WorldShip or Rate version:
Select the Help menu and then choose About UPS WorldShip.
The Service Rates Version will display MM/YY (Month/Year). For example, '01/08'.
If the rates have not been applied, verify that the system date is correct. Shut down and restart the WorldShip application. Check in Help again.
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The 2008 Rates will be placed in your mailbox, making it available to
download to your computer. UPS will alert your UPS WorldShip system during its
next successful communication on or after December 21 and the Software Upgrade
Scheduler window will appear. Follow the on screen messages to install the
rates.
To review the WorldShip Rate version:
Select the Help menu and then choose About UPS WorldShip.
The Service Rates Version will display MM/YY (Month/Year). For example,
'01/08'.
If the rates have not been applied, verify that the system date is correct.
Shut down and restart the WorldShip application. Check in Help again.
If after shutting down and restarting WorldShip several times you still have
not updated to the 2008 rates:
Go to www.worldship.ups.com,
select WorldShip Updates. The 2008 Rates may be downloaded from this
location.
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To verify the Fuel Surcharge version:
- Select the Help menu and then choose About UPS WorldShip.
- Scroll down to the Fuel Surcharge. The version will display as YYYY.MM.DD. For example, "2008.01.01". Each month as you apply the Fuel Surcharge Object, this information will become updated for your review.
- If the Fuel Surcharge has not been applied shut down and restart the WorldShip application. Select Help again.
- After installing the Fuel Surcharge object you will be able to review which shipments receive the Fuel Surcharge cost in two ways:
- Fuel Surcharge Included will appear on the Shipment Detail Cost window found in History.
- Fuel Surcharge Included will appear on the Daily Shipment Detail Report.
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If the UPS Fuel Surcharge changes throughout the year, you will receive a Fuel Surcharge WorldShip System Update. Follow the on screen messages to update your WorldShip software.
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WorldShip can present the following type of rates:
- Published Rates: The standard UPS billed shipping charges for services displayed by UPS WorldShip.
- Negotiated Rates: The negotiated UPS billed shipping charges for services displayed by WorldShip.
- CCC Rates: Using the Cost Center Calculator, you update the shipping charges displayed by WorldShip for shippers approved for negotiated rates. These updated rates do not affect your UPS billed shipping chargers based on your negotiated rates. Instead, the updated rates affect only the shipping rates you charge your customers.
Using the Shipper Editor, you can select the above rate types to display in the Shipping and Shipment History windows, on the package and shipment doc labels, and on the Daily Shipment Detail Report.
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Call 1-800-811-1648. This telephone number can be found on the first page of your UPS bill.
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How do I know if I have the newest Rates?