UPS: Address Book FAQ

Can I import or export addresses in my Address Book?

Can I retrieve an address I accidentally deleted from my Address Book?

How do I include a Location ID in my Address Book?

How do I change my reference numbers for an existing address?

What is a Location ID and how do I use it?

Can I import or export addresses in my Address Book?

Yes, you can export address information to a file and modify multiple records rather than manually modifying individual addresses in your My UPS Address Book. The modified file can then be imported back into My UPS.

Exporting Addresses
To export addresses, follow these steps:

Log in to My UPS
Select Address Book from the toolbar
Select Export Addresses. Selecting the link will create your export request.

Importing Addresses
To import addresses, follow these steps:

Log in to My UPS
Select Address Book from the toolbar
Select Import Addresses
Enter or Browse to the comma separated value (.csv) file you wish to import
Choose the original file format for the file you want to import (i.e., how the addresses were originally created: in My UPS or in UPS WorldShip International)
Choose whether you want to add the addresses to your address book or overwrite your existing My UPS address book with the addresses you are importing
Select Import

Note: Column headers should not be included. Also, it is recommended that you save this export file layout for future use.

Can I retrieve an address I accidentally deleted from my Address Book?

Unfortunately, there is no way to retrieve an address after it has been deleted. To recreate the entry, use the Add Address feature in your Address Book.
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How do I include a Location ID in my Address Book?

You will have the option to include a Location ID when you add an address to your Address Book. Enter the Location ID in the Location ID field and select Save. If you want to add a Location ID to an existing address, please follow these steps: Select the Address Book link in the area at the left. Select the address you want to modify. Enter the Location ID in the Location ID field at the bottom of the form. Select Update.
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How do I change my reference numbers for an existing address?

You can modify your reference numbers for an existing address by completing these steps: Select Address Book in the area at the left. Select the address you'd like to modify. Locate the Reference Numbers at the bottom of the page. Select a reference type from the drop-down menu for Reference No. 1. Select a reference type from the drop-down menu for Reference No. 2. Select Update to save your changes.
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What is a Location ID and how do I use it?

A Location ID is a unique identifier that designates a specific receiving location. The Location ID corresponds to shipper UPS account numbers, so Quantum View^® users can receive information about the shipments shipped to the address of the Location ID. If you are a Quantum View user, you will need to ask your vendors to include your Location ID in their shipment information. You will then be able to view your inbound shipment status via Quantum View Manage or Quantum View Data. Your customers may also ask you to include their Location ID in shipments you send to their location.
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