WorldShip FAQs: Report Printer

How do I set up to print to my laser printer?

You can use Laser 8½" x 11" or Laser 8½" x 11" (2 Labels per Page) stock to print labels with an extended area. The extended area (2 inches at either the top or the bottom) allows you to customize your labels with reference numbers.
To set up the laser label printer to print Laser 8½" x 11" or Laser 8½" x 11" (2 Labels per Page) labels with an extended area:

On the Tools menu, click System Preferences. The System Preferences Editor window appears.
On the Printing Setup tab, click the Label Printer Setup button. The Label Printer Setup window appears.
Under Printer, click the Change Label Printer button. The Printer Selection window appears.
Select your laser label printer and click the Select button. The Label Printer Setup window appears again.
Under Label Configuration:

Click the down arrow in the Label Stock Dimensions box and select Laser 8½ x 11 or Laser 8½ x 11 (2 Labels per Page).

Click the down arrow in the Extended Area Usage box and select whether you want to print reference numbers in the extended area of the label. Your choices are (None) and Reference Numbers.

Note: If you select reference numbers to print in the extended area and then select the same reference numbers to print as part of the label information (see step 6), those reference numbers will not print in the extended area.

Click the Apply button. The Printing Setup tab in the System Preferences Editor window appears again.
On the Printing Setup tab:

Under Current Label Configuration, verify that Label Printer shows your printer, Label Stock Dimensions shows Laser 8½ x 11 or Laser 8½ x 11 (2 Labels per Page), and Extended Area Usage shows (None) or Reference Numbers.

Click the down arrow in each This Reference No. Prints on the Label box and select a reference number to appear on the label. If you want to print all numbers in the extended area, select (None Selected) in these boxes.

If you selected Reference Numbers for the extended area in step 5, you must type the reference numbers on the Reference tab in the Shipping window.

Click the Print Test Label button to make sure your printer is correctly set up for UPS WorldShip. If the label does not print correctly, recheck your configuration.

Note: The reference numbers will not print on the test label; however, the reference numbers will print on a real label.

You can use Laser 8½" x 11" (4 Labels per Page) stock to print standard labels. This label stock does not have an extended area, but you can print two reference numbers on the label.
To set up the laser label printer to print Laser 8½" x 11" (4 Labels per Page) labels:

On the Tools menu, click System Preferences. The System Preferences Editor window appears.
On the Printing Setup tab, click the Label Printer Setup button. The Label Printer Setup window appears.
Under Printer, click the Change Label Printer button. The Printer Selection window appears.
Select your laser label printer and click the Select button. The Label Printer Setup window appears again.
Under Label Configuration:

Click the down arrow in the Label Stock Dimensions box and select Laser 8½ x 11 (4 Labels per Page).

Click the Apply button. The Printing Setup tab in the System Preferences Editor window appears again.
On the Printing Setup tab:

Under Current Label Configuration, verify that Label Printer shows your printer, Label Stock Dimensions shows Laser 8½ x 11 (4 Labels per Page), and Extended Area Usage shows (None).

Click the down arrow in each This Reference No. Prints on the Label box and select a reference number to appear on the label.

Click the Print Test Label button to make sure your printer is correctly set up for UPS WorldShip. If the label does not print correctly, recheck your configuration.

Laser printer not printing

Click on Tools and System Preferences. Choose Printer Setup. This will display the Printer Preferences. Click on Label Printer Setup and make sure the desired printer is selected. Click on REPORT PRINTER Setup and make sure the desired printer is selected. If it is not, setup the printer as the Windows Default Printer in the Control Panel of Windows. Click on OK to return to the Shipping Screen. Try printing a label again. If the label will still not print, close WorldShip, click on Start, Settings, Printers. Double click on the printer. Click on Printer in the menu bar and make sure that "pause printing" is not checked. Exit out of WorldShip and Shut Down Windows. Turn the PC and the Printer off. Check the Power Cable and Data Cables for a secure connection. Turn the PC and Printer back on. Test the printer in Windows by clicking on Start, Settings, Printers. Right click on the printer, click on Properties and Print test page. If the printer will not print outside of WorldShip, there is a problem with the printer itself.
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