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Shipping Answers |
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Can I track the status of my claim?
Yes, you can track the status by logging in to My UPS, then ...
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Import and Export Enhancements
- Menu Name Change: Import/Export Data is the new menu name for the previous UPS OnLine Connect menu on the Shipping and Shipping History windows.
- Import/Export Wizard: The Import/Export Wizard, as an option on the Import/Export Data menu, provides step-by-step instructions so that you can easily set up your data for importing to or exporting from WorldShip.
Shipping Features
- Ground Freight Shipping: You can now use WorldShip to process Ground Freight shipments.
- Electronic Submission of Commercial Invoice: Now WorldShip offers a paperless submission of the commercial invoice for international, small package and World Ease shipments.
- Address Book Search: Now you can search for an address in multiple address books by company/name, customer ID, telephone number, or other criteria.
- Dangerous Goods: Now you can use WorldShip to process Dangerous Goods shipments without external software.
- Dry Ice Shipments: WorldShip will provide shippers the necessary features they need to handle the movement of shipments containing dry ice, including the option to select Proactive Response at the shipment level.
- Shipper-Paid Declared Value: The Declared Value option is now available to shippers who select Freight Collect or Third Party from the Bill Transportation To drop-down box on the Options tab.
- UPS Returns: Now the UPS Returns Service has been expanded to include international returns.
- Support for Additional Services: Now WorldShip supports these additional services for countries outside of the U.S.: International Special commodities, international Dangerous Goods, and Exchange Collect shipments.
- Canadian Province Name: The province name will automatically be populated when you enter a Canadian postal code.
- Enter a Weight for 2nd Day Air Letters: You can now enter a weight for a 2DA UPS Letter for U.S. and Puerto Rico origin shipments.
- Express Box Choices: Now you can select UPS Express Box Small, UPS Express Box Medium, and UPS Express Box Large for U.S. origin shipments.
- Modify UPS Package Dimensions: You can modify the dimensions for UPS Express Box, UPS Tube, and UPS Pak.
- Hundredweight Service Modification: Hundredweight is now a contract service. Hundredweight Tier 8 is no longer available.
- Residential Surcharge: A residential surcharge will be applied to packages destined for residential address for Canada Standard shipments (U.S. 50 to Canada, Canada to U.S. 50) and all Canadian domestic shipments (Canada to Canada).
- China: The currency is now the Yuan Renminbi.
- Russia: The currency is now the Russian Ruble.
Shipment History Features
- UPS Freight History: Now you can view UPS Freight History from the UPS Freight Web page.
- Delivery Area Surcharge: Now this surcharge, when applied, displays in Shipment History. Its name and associated charges can be exported.
UPS Web Access Menu Options
- UPS Express Critical: UPS Express CriticalSM is the new name for the previous Sonic Air and Web page.
- New Link to Schedule a Pickup Page: The Schedule a Pickup command may display on the UPS Web Access menu.
Other Miscellaneous Changes
- Additional Origin Countries: WorldShip has added 28 new countries as valid origin countries.
- Tools and Tasks Available for Selected Countries: Now the Calculate Time and Cost Web site, schedule a pickup task, and void a shipment after End of Day task from the Shipping History window are available for selected countries.
- New Language Support: WorldShip is now available in Russian and Czech. '
- New Printer Support: Now the Zebra S4M and the ZP-450 printers are supported.
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Select the Help menu and then choose About UPS WorldShip. The software version should be 10.0.
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Minimum System Requirements for WorldShip 2008, version 10.0:
- PC: For Windows® 2000 and Windows XP: IBM® -compatible PC with a Pentium class processor running at 266 MHZ or higher (1GHz recommended)
- Operating System: Windows 2000 (32-bit) SP4 or higher, Windows XP (32-bit) SP2 or higher
- Memory: For Windows 2000 and Windows XP: 128 MB RAM (512 MB recommended)
- Space Requirements: 1.5 Gig free hard disk space for standalone and LAN admin. 1.3 Gig free hard disk space for remote installation. An additional 600 MB fee disk space required on the share drive for LAN installations
- Monitor: Super VGA or higher resolution
- Minimum Resolution: 800 X 600 or higher resolution recommended
- Minimum Color Depth: 256
- Mouse: Microsoft® mouse or compatible pointing device
- Report Printer: HP® Laser Jet®-compatible with minimum 300 dpi
- Label Printer: HP Laser Jet -compatible with minimum 300 dpi or UPS Thermal Label Printer
- Communication: TCP/IP installed, Dial-Up Networking if you are communicating via modem, and Dial-Up Adapter if you are communicating via modem
- Internet Communication: Hayes® compatible asynchronous modem if you are communicating via modem (Min. 28800 baud, 56800 baud rate recommended) OR Internet connection via direct connection on the user's LAN
- Browser: For Windows 2000 Microsoft Internet Explorer 5.01 or higher. For Windows XP Microsoft Internet Explorer 6.0 or higher
- MDAC: Microsoft Data-Access Components (MDAC) 2.8 SP1 or higher (installed if not present)
- Database: Microsoft Data Engine (MSDE) or Microsoft SQL Server ™(MSDE) does not need to be present on the system prior to installation. However, it present on the system at the time of installation, must be either MSDE 2000 (SP3a or later) or Microsoft SQL Server 2000 (SP3a or later)
- Devices: 4X (or higher) CD-ROM drive, Parallel devices (printers), Serial devices (printers, scales, and scanner), USB (scales and label printers)
- .NET: Microsoft® .NET Framework 2.0. If this version is not present, the install/upgrade program will install it side-by-side with any existing installation of the .NET Framework
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You must have DUN (Dial-Up Networking), Dial-Up Adapter, TCP/IP, and a modem installed if you want to use a dial-up connection for WorldShip to communicate to the Internet. You cannot set up DUN without having a dial-up adapter and TCP/IP. RAS (Remote Access Service) is built into Windows NT® and provides dial-up connectivity. To ensure that your communication applications are configured properly, or for more information, refer to your Microsoft Windows® documentation.
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Configuring Communications:
When you start WorldShip for the first time, you will see the Communications Setup window. Select at least one connection method and provide any necessary information to complete the connection setup:
- Direct Access: A direct connection to the Internet that does not require dialing, such as Local Area Network (LAN), Wide Area Network (WAN), Digital Subscriber Line (DSL), or cable. Since Direct Access generally offers the fastest connection, UPS recommends this method.
- If you select Direct Access, you may need to identify the proxy server with the URL address, port and authorization information. If a proxy server is used, you must also use specific browser settings.
- Dial-Up Access: A dial-up connection to the Internet through your existing Internet Service Provider (ISP). If you choose this option, select your existing ISP from the phone book list.
Reconfiguring Communicatons:
- From the Tools menu, select Communications Setup.
- In the Communications Setup window, make the necessary changes and select Next.
- Configure making changes as needed. Select Finish to save your new configuration.
You should reconfigure communications when any of the following situations occur:
- Direct access to the Internet becomes available.
- You see a message that one of your phone numbers is no longer valid.
- You change Dial-up Access or you change your modem.
- You change proxy server settings for Direct Access.
- You want to select a new phone number.
- You want to add or remove a connection method.
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WorldShip is free to UPS customers in the U.S. and Puerto Rico. To order a copy of WorldShip, go to Order WorldShip.
Please allow approximately three business days for delivery of your software. To receive WorldShip 2008 Version 10.0 immediately, you can download it by going to Download WorldShip.
Note: To order and use WorldShip software, you must have a UPS account number. To open an account online go to Opening an Account Online.
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The upgrade process is uncomplicated and should not take long. However, WorldShip 2008 version 10.0 may have different system requirements which can be found on the CD packaging or at worldship.ups.com (U.S. only)
- Insert the WorldShip CD into the CD-ROM drive. If your system supports the auto-run feature, installation begins automatically.
- If your system does not support the auto-run feature, select Start on the taskbar, select Run, then enter the letter of the CD-ROM drive, and the word setup, for example: D:\SETUP.
- Then select OK
- Follow the instructions in the windows as they appear. When the UPS WorldShip Setup screen appears, choose the language in which you want UPS WorldShip installed, and select Next to continue.
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WorldShip provides a Quick Installation Guide in PDF format as part of the installation process. These documents can be accessed prior to installation from the CD-ROM in the Support Docs directory.
You will need Adobe® Reader® (free software) on your computer to view these documents.
- Navigate to the following default local directory on your hard drive:
C:\UPS|WSTD|Support Docs.
- Double-click on the Quick Install folder.
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Installing from the CD:
- On the Language Selection screen, choose your language.
Note: You must select the language that was selected by the LAN Administrator or you will see an error message.
- On the Welcome to the UPS WorldShip Setup Program screen, select Next.
- Accept the UPS Technology Agreement by selecting I Accept.
- On the Installation Type Selection screen, you will see that the LAN Remote has been pre-selected. Select Next.
- On the Setup Preferences screen, choose the following:
- Local Destination Directory - By default, Worldship will install to C:\UPS\WSTD. If you choose to install in another directory, select Browse and select where you want WorldShip installed. WorldShip will create the folders \UPS\WSTD and place them under whatever location you choose.
- LAN Administrator Shared Location - Browse to the location or select the folder that was set up by the LAN Administrator.
Note: You must browse to the location or select the folder that was selected by the LAN Administrator or you will see an error message.
- The country or territory of installation.
- By default, a shortcut to UPS WorldShip will be created on your desktop.
- When you are finished, select Next.
- On the Setup Review screen, confirm your selections and select Begin Installation.
- Wait while the installation process copies the files. During installation, WorldShip automatically restarts your PC up to four times. If your PC requires a password, you will need to log in and enter the password each time.
- Remove the CD from the CD-ROM drive.
Installing from a shared drive:
- On the Welcome to the UPS WorldShip Setup Program screen, select Next.
- Accept the UPS Technology Agreement by selecting I Accept.
- On the Setup Preferences screen, choose the following:
- Local Destination Directory - By default, WorldShip will install to C:\UPS\WSTD. If you choose to install in another directory, select Browse and select where you want WorldShip installed. WorldShip will create the folders \UPS\WSTD and place them under whatever location you choose.
- LAN Administrator Shared Location - Note that this is the read-only shared location that was set up by the LAN Administrator.
- The country or territory of installation.
- By default, a shortcut to UPS WorldShip will be created on your desktop.
- When you are finished, select Next.
- On the Setup Review Screen, confirm your information and select Begin Installation.
- Wait while the installation process copies the files. During installation, WorldShip automatically restarts your PC up to four times. If your PC required a password, you will need to log in and enter the password each time.
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Follow these steps to uninstall:
- Select the Start button on the Microsoft® Windows® taskbar and then choose Programs, United Parcel Service (UPS), and WorldShip Uninstall.
- When you see the prompt, select the OK button.
- Wait while the software is uninstalled.
- When you see a message that uninstall is complete, select OK.
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What's New in WorldShip 2008 version 10.0?