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Change Your Delivery
Reroute or reschedule
to fit your needs

No one likes a missed delivery, or scheduling time to stay home and wait for a package. Whether it's with UPS Delivery Intercept®, UPS InfoNotice®, or UPS My Choice®, we offer you the flexibility to change your delivery to fit your life.

If you're receiving a package, you may not be able to change your delivery due to shipper restrictions. Contact the shipper to assist in changing your delivery.

If you're the receiver:

UPS My Choice

To act on future deliveries, become a UPS My Choice Member. Prior to the first delivery attempt, Members receive delivery alerts and have the power to redirect or reschedule a delivery to fit their needs.

Learn More About UPS My Choice

UPS InfoNotice

Track with your UPS InfoNotice number (found above the barcode) and choose from up to four delivery change options:

  • Return to Sender
  • Deliver to a New Address
  • Reschedule Delivery
  • Will Call

Learn More About UPS InfoNotice

If you're the sender:

UPS Delivery Intercept

Save time and money by changing deliveries online, and choose from up to four delivery change options:

  • Return to Sender
  • Deliver to a New Address
  • Reschedule Delivery
  • Will Call

Learn More About UPS Delivery Intercept


To make delivery changes over the phone, feel free to contact UPS 24 hours a day. Note that premium charges may apply to delivery changes made by phone.


Contact UPS
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