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Individuals
Easy Access to Shipping and Tracking
UPS offers the most reliable delivery network, with a guaranteed delivery date to every residential address coast to coast. Plus, UPS rates include damage/loss protection up to $100.00 per package so you can ship with confidence.

Everything You Need to Ship and Track, Online
When you ship, you want it done right. From choosing packing materials to tracking your package to its destination, UPS can help. Registered users get the most out of UPS.com, including access to online shipping and enhanced tracking information through My UPS.

Receive Packages Your Way
At times your busy schedule may make it difficult to be at home to receive a UPS package. You can leave a note to request your UPS driver to deliver the package to a safe alternate location such as a neighbor's home. If you miss a delivery, you can use our online delivery change request to reroute deliveries to an alternate address. When shopping from home, request UPS shipping and take advantage of our tracking and visibility tools. For example, Quantum View Notify can provide e-mail updates about your package status.

Access UPS When and Where You Need To
At home or on the go, UPS is always available. UPS drivers are part of your team - you can trust UPS to deliver your shipments on time and in a professional manner. The UPS Store® offers thousands of convenient locations to ship your packages.

Get Your UPS Bill Faster
Start using a convenient electronic billing option to quickly research and reconcile charges. You can view and analyze detailed billing information on import, export, and domestic shipments.

Returns Made Simple
It's easy to use UPS when returning a package. Whether you have a UPS pre-paid return label or a shipping label using UPS Internet Shipping, the Locator and Pickup applications can help get your package to UPS. Finally, use UPS Tracking to see when your return package reaches its destination.


Next Steps
Get Started
Learn more about what UPS.com has to offer by visiting Getting Started @ UPS.com.


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