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1. Check Compatibility
You may have integrated UPS WorldShip with a UPS ReadyTM (or other third-party) vendor application. Due to changes in the UPS WorldShip database structure, these applications may not be compatible with UPS WorldShip 2008.
Do Not Upgrade until you contact the UPS Ready (or other third-party) vendor.
NOTE: If you are a UPS CrossWare customer using UPS WorldShip version 8.0 or below, you must contact your UPS CrossWare integrator for assistance prior to performing an upgrade to UPS WorldShip 2008.
2. Check Operating System and Service Pack
The UPS WorldShip 2008 upgrade requires that you have either Microsoft® Windows® 2000 Service Pack 4 or Microsoft Windows XP® Service Pack 2 to begin installation.
UPS WorldShip will not run properly on Windows VistaTM or a 64-bit operating system such as Microsoft Windows XP Professional x64.
For Microsoft Windows XP or Microsoft Windows 2000:
To identify which Operating System and Service Pack you have:
- On the desktop, access: Start -> Programs -> Accessories -> System Tools -> System Information.
- The Operating System version and Service Pack will display in the window that appears.
- If you have Microsoft Windows 2000 and the Service Pack is lower than version 4, select the link below to be taken to Microsoft.com to download and install Microsoft Windows 2000 Service Pack 4.
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/sp4Eng.mspx
- If you have Microsoft Windows XP and the Service Pack is lower than version 2, select the link below to download and install the Service Pack. The PC will be evaluated for available updates by Microsoft. Microsoft Windows XP Service Pack 2 will appear as a critical update. http://WindowsUpdate.Microsoft.com
- If you wish only to install Microsoft Windows XP Service Pack 2, un-select all other updates offered.
NOTE: 512 MB of memory is recommended if you ship more than 75 packages per day.
CAUTION: Do not proceed if your system is not at the proper Operating System and Service Pack version.
3. Check for Administrative Rights
Ensure that the user account used to log in to Microsoft Windows operating systems has full PC administrative rights. If unsure, consult the computer technical support staff at your company.
4. Archive UPS WorldShip Shipping History and Improve Processing
- Launch your current version of UPS WorldShip.
- Select F3 to open the Shipping History window.
- Click File on the menu bar and click on Archive Shipments.
- In the first Archive Shipments window, click OK.
- In the Save As window, click Save.
- Click Yes in the box that next appears to confirm that you wish to delete the history from the database.
Note: The last 14 days of history will not be deleted, and the history that is deleted may be restored at any later time when needed.
- Click Done when 100% is reached in the Archive Shipments window.
- Finally, click Yes in the window that appears requesting the database backup to be performed.
5. If UPS Hazardous Materials Software (HMS) is installed, Create a Backup of the DGS Folder
As a best practice to ensure data integrity, create a backup of the \UPS\UOWS\DGS folder on the desktop.
- From the desktop, right-click Start -> Explore.
- Navigate within the file system to locate the \UPS\UOWS\DGS folder. Generally, this involves opening Local Drive C: or Local Drive D: and opening the UPS folder, opening the UOWS folder and scrolling down to the DGS folder.
- Right-click the DGS folder and select Copy.
- Right-click in an empty space on the Desktop.
- Select Paste and an icon should appear indicating that the backup is available.
6. Restart the Computer
7. Disable Anti-spyware, Anti-malware, and Virus Scanner software
Anti-spyware, anti-malware, and virus scanner software may conflict with the UPS WorldShip 2008 installation.
8. Shut Down Open Applications
Shut down all other programs running on the taskbar, including Microsoft Outlook®, Internet Explorer®, Excel®, etc.
You are now ready to install! See the UPS WorldShip Quick Installation Guide for instructions. |
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Post-Installation Checklist
- If you disabled any anti-spyware, anti-malware or virus scanner software, please enable it.
- If you have a UPS-supplied printer, restart your printer prior to shipping by powering it off and then powering it back on.
- If you are receiving a message that the UPS WorldShip application cannot communicate with UPS, you should consult the computer technical support staff at your company.
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