Returns: UPS

Don't let returning stock throw a wrench in your supply chain.

At UPS, we understand the importance of keeping your customers happy. And we can help make that happen, while simultaneously creating a more efficient product returns process for you.

Logistics makes sure your inventory doesn't just sit idle, because "idle" doesn't move your business, logistics does--forward and in reverse.

UPS Returns Process and track return shipments quickly and efficiently	UPS Returns Flexible Access Increase flexibility for you and your customers through UPS and U.S. Postal Service® access channels	UPS Returns Plus Return shipments with pickup service
UPS Returns Exchange Simultaneous pickup and delivery for your high-value returns and replacements	Reverse Logistics Services to recover and disposition service parts	UPS Returns Technology Enable your customers to request a return shipping label directly from your website

Take a Look

Watch and Learn: Bringing It Back
Reverse logistics are forward-thinking. Making the returns process easier creates return customers.
Watch and Learn: UPS Returns Flexible Access
Many happy returns: Scott Brockway shows how increased convenience and flexibility build customer satisfaction.
Watch and Explore: UPS Returns Demo
See how you can turn returns into revenue.
Watch and Learn: Automotive Returns
Kristin DeBates tells how we drive returns costs down, creating a more streamlined--and profitable--supply chain.

Read and Learn: Recovering Lost Profits
Are you overlooking opportunity? This Greve Davis white paper shows how an investment in reverse logistics can positively impact your bottom line.
Read and Discover: Create an Online Advantage

Flexibility improves strength. This Forrester Consulting study shows that online retailers with generous returns policies build customer loyalty.