Serving Your CustomerE-commerce

A happy customer is
a returning customer
Easy and flexible returns solutions

Take Control of Returns

You need a returns process that is easy and convenient for your customers, and efficient and cost-effective for you. With UPS, you can integrate returns directly into your website, or manage them separately, even internationally. Your customers follow clear, consistent instructions, improving their shopping experience. You get a returns process where all returns are handled by one carrier with complete visibility to keep your operations running smoothly.

When one-size-fits-all doesn't fit, there is a UPS Returns® service option that's right for you--from simply including a pre-printed return label with the outgoing shipment, to integrated returns processing on your website, to convenient drop-off and pickup options.

With more returns options than any other carrier, UPS has solutions that are hassle-free for your customers, and efficient and cost-effective for you.

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