The online channel is growing, and customer experience is more important than ever. You need optimal inventory and quick, efficient fulfillment to stay competitive.
Yes, you want to make the sale, but you also want to create an experience that will keep your customers coming back again and again.
Provide flexibility with shipping options, delivery locations, and returns processing, and give your customers the convenience to track their own packages. If you do that--and do it well--your customers will give you loyalty and positive word-of-mouth.
Whether you're selling online or through a traditional brick and mortar store, our solutions for retailers improve your processes and keep your customers satisfied.
And because the unexpected sometimes happens, we offer you UPS Delivery Intercept® and your customers UPS My Choice®--products that provide more control over package delivery.
Service doesn't end with the initial sale. Extend convenience, accuracy, and reliability--and get customer satisfaction and loyalty in return.
Find out how UPS Autogistics solutions can help you manage your supply chain