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Additional Charges
Below you can find costs and descriptions of additional shipping charges that may be incurred.


Additional Charges
Unless otherwise noted, charges apply on a per-shipment basis.
Item
Cost (SGD)
Additional Handling Charge (per package)
9.00
Address Correction (per package)
12.00 per package
62.00 per shipment/maximum
Bill Receiver/Freight Collect Refusal Fee (per shipment)
17.00
Delivery Duty Paid, VAT Unpaid Charge
30.00
Disbursement Fee
5% of the import duties and taxes, or 10.00 per shipment, whichever is greater
Duty and Tax Forwarding Surcharge
30.00
Extended Area Surcharge (per kg/minimum, whichever is greater)
0.80 per kg
34.00 minimum
International Dangerous Goods
Based on terms of contract
Late Payment Fee
In cases of non-payment, UPS reserves the right to charge an administrative fee on any amount outstanding as of the payment date.
Missing or Invalid Account Number Fee
5.00
Over Maximum Limits Fee
72.10 per package
UPS Worldwide Express Plus Surcharge
73.00
Imports into Singapore

UPS Broker of ChoiceSM
UPS Broker of Choice OnSite: 75.00
UPS FTZ FacilitatorSM
  • UPS FTZ Facilitator (Export): 125.00
  • UPS FTZ Facilitator (Import): 125.00
UPS PaperlessSM Invoice
Free of charge
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Additional Handling Charge
Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 60 inches (152 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

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Address Correction
An additional charge may be billed to the shipper for unsuccessful delivery because of an incorrect address.

Please refer to the above Additional Charges table for more information.

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Bill Receiver/Freight Collect Refusal Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges:

A fee charge per shipment will be assessed for international shipments with a missing or invalid account number.

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Delivery Duty Paid, V.A.T. Unpaid Charge
When the "Delivery Duty Paid, V.A.T. Unpaid" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

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Duty and Tax Forwarding Surcharge
When the "Duty and Tax Forwarding Surcharge" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

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Extended Area Surcharge
An additional charge may be assessed for shipments delivered to certain extended areas that are beyond the normal UPS service area.

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International Dangerous Goods
Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or property if not handled and shipped in a proper manner. There are various rules, regulations and responsibilities governing the transportation of dangerous goods across international borders.

UPS offers a contractual service which ensures dangerous goods shipments are handled and shipped in accordance with international and domestic regulations via our global network.

The service is offered at a surcharge per package. For a detailed listing of UPS acceptable classes and commodities of dangerous goods, please contact our Customer Service Representative.

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Late Payment Fee
UPS will send you an invoice for the services we have provided. In the event that an invoice is overdue, UPS will charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any legal rights and remedies available to UPS.

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Missing or Invalid Account Number Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits Fee
Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 130 inches (330 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to additional charges if found in the UPS system.

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UPS Worldwide Express Plus
A surcharge will be imposed for urgent shipments sent via UPS Worldwide Express Plus. Please refer to the above Additional Charges table for more information.

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UPS Broker of Choice
With UPS Broker of Choice, importers select their own customs broker for customs clearance of their UPS international shipments. This service is available for shipments using UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Saver and UPS Worldwide Expedited. This contractual, fee-based service ensures that the established relationship with a customs broker remains in place while the importer works with UPS to save time and increase efficiencies in shipping and customs processing. Using UPS Broker of Choice enables importers to reduce fees and errors incurred while using multiple customs clearance processes. Importers have two options:

  1. UPS Broker of Choice OnSite: used for shipments that remain in UPS possession while the importer's customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment.
  2. UPS Broker of Choice OffSite: used for shipments moved "in-bond" directly to a customs controlled (bonded) warehouse (at the importer's direction) where the importer's customs broker completes the customs clearance procedures. The UPS transport is complete upon delivery of the shipment to the warehouse.

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UPS FTZ Facilitator
With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international shipments "in-bond" to and from a global Free/Foreign Trade Zone (FTZ). This service is available for shipments using UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Express Saver, and UPS Worldwide Expedited.

This contractual, fee-based service allows the shipment of goods to move to or from an FTZ without using other transportation providers. Using UPS as a single source enables importers and exporters to increase visibility and tracking and minimise the chance for errors and costs associated with utilising multiple transportation providers.

Importers will choose UPS FTZ Facilitator to direct shipments to be delivered, in-bond, to a designated FTZ rather than being cleared through customs. Exporters will choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an international destination.

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UPS Paperless Invoice
UPS Paperless Invoice allows customers using a UPS online shipping system (for example, UPS Worldship, UPS Campus Ship, and UPS Internet Shipping) to electronically submit commercial invoice data for clearance. Depending on country-specific customs regulations, this may eliminate the need to affix hard copies of the invoice to the shipment and reduces the possibility of errors or shipment delays due to missing documentation.

This service is offered on a contractual basis and there is no charge incurred.

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Where to Get More Information