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How To Track
Whether you use shipment tracking information to improve your bottom line or are simply looking for some peace of mind, UPS provides several methods to help you track your shipment's status.


Using Tracking Numbers
UPS uses tracking numbers to identify and trace every shipment as it moves through the UPS system to its destination. A tracking number is automatically assigned to your shipment, whether you use an online shipping system or a paper-based method (UPS Waybill, etc.). You or your customer can use this number to track, locate, and verify the arrival of your shipment, and keep track of other pertinent shipment details. If you have a tracking number, you can use it to submit a tracking request on your country´s homepage.

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Tracking by Reference
Whenever you create a shipment, you can assign it a shipment reference that easily coordinates with your billing or filing systems or those of your customers. This reference can contain any combination of letters and numbers and can be a Purchase Order (PO) number, a customer´s job number, a Bill of Lading number, or even a group of words that identifies the shipment, such as "gift for Mom." Use this reference to track your shipment by going to the main Tracking page and selecting the Track by Reference link to the left of the page. Input your reference in the Shipment Reference field, indicate whether your shipment is package or freight, and select your shipping dates. Then select the Track button.

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Track by E-mail
You can track up to 25 UPS shipments at once by sending your tracking numbers in an e-mail message to the UPS e-mail tracking address. To find this e-mail address, select Tracking at the top of your country's home page, then select Track by E-mail. You can also access this information by selecting the link below.

Tracking One Tracking Number
If you are tracking with a single tracking number, specify one UPS Tracking Number in the subject line of the e-mail or in the body of the message. A detailed tracking response will automatically be returned to your e-mail address.

Tracking Multiple Tracking Numbers
If you are tracking with more than one tracking number, enter all UPS Tracking Numbers in the body of the e-mail message. You do not have to specify a subject for the e-mail. A detailed tracking response for all numbers will automatically be returned to your e-mail address.

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SMS Tracking
UPS Short Message Service (SMS) Tracking allows you to access the latest delivery information about your shipments easily when you're on the move. This service can automatically notify you -- sometimes within minutes -- when important shipments have been delivered.

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Using My UPS Enhanced Tracking
My UPS offers services to help you better manage your shipping operations, improve tracking and provide you with an expanded view of your shipping activity.

Import Tracking Numbers
Import Tracking Numbers helps you save time by importing up to 100 tracking numbers that can be tracked at one time. Tracking results can be sent to you by e-mail or in a comma-separated value (CSV) file that you can use in most spreadsheet applications.

Save Tracking Numbers
Save Tracking Numbers enables you to select up to 25 tracking numbers to save for future reference. You can check the status of undelivered packages as often as you want without having to key in tracking numbers every time.

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Tracking with Quantum View
Quantum View® is a portfolio of visibility services that offers proactive status information about UPS shipments. The portfolio consists of Quantum View Manage, Quantum View Data, and Quantum View Notify®. All Quantum View services are available at no cost to UPS account holders.

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UPS Signature Tracking
UPS Signature TrackingTM is a secure, Web-based service that provides enhanced tracking and delivery information. These features can help streamline your billing and customer service functions.
 
Each time you track a shipment using UPS Signature Tracking, your tracking results may include Proof of Delivery with: 

  • Signature image
  • Full name and delivery address

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Tracking with UPS Internet Shipping
UPS Internet Shipping provides you with a wide range of tracking functionality, making it easy to keep tabs on any shipment you send. Your personal shipping history allows you to access shipment details and tracking data for up to 90 days after you send a shipment. To ship using UPS Internet Shipping, all you need is an Internet connection, a My UPS registration and either a credit card or a UPS Account for billing.

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