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Scheduling a Pickup
Scheduling a Pickup
You can arrange to have your shipment picked up at your home or office. To schedule your pickup online, follow these steps:

If you are logged into My UPS and you have an account saved in your Preferences:

  1. Select Shipping in the area at the top.
  2. Select Schedule a Pickup in the area at the left.
  3. Indicate whether you have already obtained shipping labels or preprinted Return labels.
  4. Enter the required customer information or choose a name from your Address Book.
  5. Enter the number of letters and/or packages that need to be picked up for each service type.
  6. Select the date, time, and location for your pickup.
  7. Enter a phone number and an e-mail address for the contact person at your requested pickup location. This optional information will allow you to electronically communicate information about the shipment.
  8. Select Next to verify the details of your pickup request.
  9. Select Next to receive your pickup confirmation and a Pickup Request Number. Note: Please print this confirmation page for future reference. You will need the Pickup Request Number to cancel, modify, or track the status of your pickup.

If you are logged into My UPS and you have a Daily Pickup, Daily On-Route Pickup, Day-Specific Pickup, or UPS Smart Pickup® Account type in your Account Summary:

  1. Select Shipping in the area at the top.
  2. Select Schedule a Pickup in the area at the left.
  3. Select a Payment Method from the drop-down menu.
  4. Indicate whether you have already obtained shipping labels or preprinted Return labels. Note: this information will not display for UPS Smart Pickup Accounts.
  5. Enter the required customer information or choose a name from your Address Book.
  6. Enter the number of letters and/or packages that need to be picked up for each service type.
  7. Select the date, time, and location for your pickup.
  8. Enter a phone number and an e-mail address for the contact person at your requested pickup location. This optional information will allow you to electronically communicate information about the shipment.
  9. Select Next to verify the details of your pickup request.
  10. Select Next to receive your pickup confirmation and a Pickup Request Number. Note: Please print this confirmation page for future reference. You will need the Pickup Request Number to cancel, modify, or track the status of your pickup.

If you are not logged into My UPS:

  1. Select Shipping in the area at the top.
  2. Select Schedule a Pickup in the area at the left.
  3. Indicate whether you have already obtained shipping labels or preprinted Return labels.
  4. If you have a UPS Account, enter the Account Number and Account ZIP/Postal Code
  5. Enter the required customer information.
  6. Enter the number of letters and/or packages that need to be picked up for each service type.
  7. Select the date, time, and location for your pickup.
  8. Enter a phone number and an e-mail address for the contact person at your requested pickup location. This optional information will allow you to electronically communicate information about the shipment.
  9. Select Next.
  10. Enter all payment information.
  11. Select Next to verify the details of your pickup request.
  12. Select Next to receive your pickup confirmation and a Pickup Request Number. Note: Please print this confirmation page for future reference. You will need the Pickup Request Number to cancel, modify, or track the status of your pickup.

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