Return shipments with pickup service
Simplifying your company's returns process with UPS Returns® Plus services. Arrange for UPS to create and deliver a return shipping label to your customer and collect the item for return.
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For more information contact your UPS Account Executive or UPS directly.
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Door-to-Door Returns
Door-to-Door Returns
Establish a closer "one-to-one" relationship with your customers by
delivering "door-to-door" service. You can arrange for UPS arrival at your
customer's location to collect a return. Not only will you have the assurance
that the returned item is on its way, your customers will likely reward you for
your responsiveness with more business.
Returns Plus Simplifies the Returns Equation
- Process single or multiple piece return shipments
- Associate your own reference numbers with the item being returned
- Process returned items more quickly and efficiently with a direct link to
your customer service or warehouse operations
1 UPS Pickup Attempt, referred to as UPS 1 Attempt
Returns Plus in Europe, Middle East, and Africa - A UPS driver will
make one attempt to pick up the return package. If unable to pick up the
package, our driver will leave the label for your customer. Your customer can
then take his or her package to any drop-off location including The UPS Store,
Mail Boxes Etc., Authorized Shipping Outlet or a UPS drop box.
3 UPS Pickup Attempts, referred to as UPS 3 Attempts
Returns Plus in Europe, Middle East, and Africa - A UPS driver takes a
return label to the pickup location and picks up the package. If your customer's
package cannot be picked up, our driver will attempt to collect the package on
each of the next two business days.
As with all UPS Return services, your company is not billed for the
transportation until the package is delivered.
You can use UPS Returns® Plus if you're shipping through UPS WorldShip®, UPS
Internet Shipping, UPS CampusShip®, UPS Returns Technology, or UPS
OnLine®-compatible shipping systems, where available. Saturday delivery is also
available for Returns with several of our transportation services.
